Jonathan Gonzalez Email & Phone Number

Orlando, Florida, United States

Ensure the successful daily operations of arcade games on-site. Diagnose and repair mechanical and electrical issues with games. Solder electrical components, program game settings, and submit POs to manufacturers. Assisted in the move to a larger location in Icon Park. Regularly inspect game swipers are communicating with back-end, reporting usage data. Based on this data, games are adjusted to reflect fair and consistent payouts. Manage the operation of a 3D motion simulator… Show more Ensure the successful daily operations of arcade games on-site. Diagnose and repair mechanical and electrical issues with games. Solder electrical components, program game settings, and submit POs to manufacturers. Assisted in the move to a larger location in Icon Park. Regularly inspect game swipers are communicating with back-end, reporting usage data. Based on this data, games are adjusted to reflect fair and consistent payouts. Manage the operation of a 3D motion simulator ride. Inspect and repair seat components such as motors, pointer triggers, and sensors. Maintain the game’s A/V systems. Diagnose communication problems in various aspects of the ride’s internal network. Aided in the construction of an on-site escape room. Installed and configured A/V monitoring such as mics, speakers, and cameras. Configured PLC to interface with actions of players in the game. Diagnose and rectify problems in the game’s flow. Show less

Orlando, Florida Area

• Administered HICV's Corporate Learning Management System (Cornerstone On Demand) for employees throughout 40 resorts in the United States. Responsibilities include visualizing data sets, assigning criteria-based learning material, and managing security groups. Met with sales departments to discuss strategies on improving the corporate learning experience.• Developed a full-stack application to rapidly register new hires during orientation. The goal of this project was to expedite the… Show more • Administered HICV's Corporate Learning Management System (Cornerstone On Demand) for employees throughout 40 resorts in the United States. Responsibilities include visualizing data sets, assigning criteria-based learning material, and managing security groups. Met with sales departments to discuss strategies on improving the corporate learning experience.• Developed a full-stack application to rapidly register new hires during orientation. The goal of this project was to expedite the onboarding process through Human Resources and get new hires their credentials sooner. Used nodejs for backend management and Bootstrap for the frontend.• Developed media on topics such as time management, leadership, and corporate culture. Applications used include Adobe Premiere, After Effects, and Audition. Operated cameras, microphones, and audio mixers. Moderated livestream sessions via Zoom. Show less

Troubleshoot Level 1 technical support calls to Students and Faculty at universities across the United States.• Actively coordinate with on-campus IT departments for issues requiring immediate attention• Manage and update back-end student and faculty databases utilizing Microsoft Active Directory• Document and escalate ongoing cases using ServiceNow's ticketing system• Manually override LMS configurations if faculty experience issues (Canvas, Blackboard, Moodle)