As a Best Buy Apple Mobile Master, I engage with customers using selling skills to complete the sale, drive profitable growth, and achieve individual goals.

Photography/Videography/Dj is what I do, and my mission when we meet. Is to make sure that I take the pressure off so you can focus on other stuff. No job is to big or to small.

While providing professional, customer-focused service, assisted new and existing customers with the purchase of cellular equipment and service.Troubleshooting customer’s phones from basic to smartphones, apple, blackberry, android and unlocked devices as well.Performed daily operations including opening and closing of the retail facility.Trained and coached new associates on selling strategy, and promotional campaigns. HighlightsReceived multiple awards and recognition for meeting manufacturers quotas. Received multiple 100% on Voice Of The Customer surveys and secret shops. Was nominated for FIB (fire in the Belly) for 2009 at Spring Mall Hill Kiosk.

Overseeing the store traffic and employees ability to close the sale. Performed daily operations including opening and closing of the retail facility, cash management, performed inventory counts and verification, and maintained store per corporate standards.Train and coach new associates on selling strategy, store policy and promotional campaigns.In charge of time management of other employees, and scheduling. HighlightsHelped organize a grand opening for a strip mall, helped create training surveys for new employees.

While providing professional, customer-focused service, assisted new and existing customers with the purchase of cellular equipment and service.Performed daily operations including opening and closing of the retail facility, cash management, performed inventory counts and verification, and maintained store per corporate standards.Trained and coached new associates on selling strategy, store policy, and promotional campaigns.In charge of time management of other employees, and scheduling.HighlightsManaged website inventory, recognized for customer satisfaction, acknowledged in Cingular's Weekly Newsletter for outstanding customer service.

Performed market research among client base to seek feedback on sales techniques, follow-up methods and quality of after sales service.Improved customer service based on client feedback through the development of new policies and procedures. Successfully handled all public relations issues.Provided support to the sales team, ensuring all sales and service objectives were met.Generated repeat business through successful client follow-up.

HighlightsExceeded sales quota October 2001: 325% - November 2002: 150% - December 2003: 200%Presidents Club 100% Top Sellers for 2001 Won all expense paid - vacation