Jill Sanchez Email & Phone Number

Sacramento, Ca, Us

Greater Sacramento

Work collaboratively with sales and partners on the renewal of all recurring offers, developing a holistic view of customer renewal requirements and objectives to define a strategy for on time renewals. Some key skills and attributes include risk analysis and mitigation planning as well as business planning for renewal of existing products, services and software contracts.

Sacramento, California Area

As a CSM, my goal is to delight my customers along every step of their experience journey by being a trusted advisor and helping to enable adoption and consumption of the Ellucian solutions in which they've invested. I work hard to ensure that customer needs are met by the most qualified resources at Ellucian and to continually nurture and strengthen our partnership.

Sacramento And Western U.S. Region

Responsible for selling Premier Support service contracts into Oracle’s Top Accounts for customers spending between $16M-$65M annually in support. As the primary account contact from the Global Customer Management group, I work closely with customers to understand their tech refresh schedules and technology roadmaps in order to upsell support agreements where appropriate. I negotiate multi-year renewal agreements across all lines of business, I coordinate communication between implementation teams, support delivery engineers and customers to help facilitate success during major product upgrades, as well as educate customers on Support Best Practices. I have achieved over 100% of quota attainment for every quarter in this role.

Sacramento And Western U.S. Region

Sold a full complement of Oracle Database and Core Technology software in a geographically based team environment to Public Sector accounts. Responsible for understanding Oracle's product offerings and competitive issues, identifying new business opportunities by designing and implementing territory campaigns in conjunction with Field Sales and communicating with customer contacts for the purpose of managing the customer relationship. I managed complex deals and successfully influenced high level decision makers over the phone to close business and achieve quota attainment for every quarter in this role.

San Francisco Bay Area

Managed support renewal sales team for software firm specializing in advanced automated testing. My group was responsible for selling annual renewal contracts and reinstating lapsed support for customers in Americas region; achieved over 100% of quota attainment each year. I oversaw all non-technical aspects of customer support, including first level client care and response, regularly scheduled customer outreach, invoicing and collections management.Product marketing responsibilities included organizing annual leadership meetings with the UK office, maintaining the company marketing plan and image branding, coordinating user group attendance and lead follow-up; and authoring sales forecasting and revenue projection tools.

San Francisco Bay Area

Sold automated end-to-end testing software and services into accounts with mission critical applications, primarily in the electronics transactions market segments (including finance, retail, healthcare and telecomm). Doubled annual sales in the Americas region, while working with the EMEA team to coordinate implementations and schedule resources globally.Responsible for strengthening the company brand and growing our image by attending industry shows and user conferences in North America and EMEA. I also managed our partner program and coordinated marketing events with other small solution providers in the HP NonStop server space.

Granite Bay, Ca

Maintained a broker's book of business, generated quotes and prepared proposals. Additionally, I worked with small group employers and their employees to submit enrollment documentation and provide post-sales customer support; liaised with carriers on behalf of clients.Certification: State of California licensed Life Agent (3/2006 - 3/2008)

San Francisco Bay Area

Managed global sales channel for start-up software firm (fka Softsell, LLC) focusing on automated testing software for mission critical applications in NonStop (fka Tandem) environments. I was responsible for training and overseeing reseller sales teams, from initial customer contact through deal approvals and final contract negotiations. I coordinated and attended international user groups and worked internally with technical team to create marketing plans and materials.

Santa Clara, Ca

Sold desktop testing and QA (change-management) software at the developer level. I was part of an east coast sales team focusing on federal accounts as well as financial and pharmaceutical sector commercial accounts. I surpassed personal performance targets every quarter and my team achieved its collective goal to win eligibility to Sales Club in 1998.Additional responsibilities included training newly hired associates in utilizing the recently implemented Siebel CRM application.

Fremont, Ca

Responsible for a contract manufacturing team which designed, assembled and fulfilled software box sets. My team operated as a stand-alone business unit within the company. I worked with the customer to understand their product specifications and budget, procure raw materials, manage inventory utilizing kanban inventory control systems, manage production utilizing Just-In-Time (JIT) manufacturing methodologies, ensure that online fulfillment was accurate, maintain documentation and assure that quality standards were met.As part of the company's SAP R3 implementation, I was a Training Champion responsible for training both Trainers and End Users to use the new systems.

San Francisco Bay Area And Northern California (+ Hawaii)

Analyzed financial position of banking institutions by evaluating adequacy of capital and earnings, availability and cost of funds, and the quality of bank management, while ensuring compliance with accepted accounting procedures and federal banking laws and regulations.Management responsibilities included: preparation of time estimates and staffing requirements; development, coordination and review of the analyses of junior assistants; organization of final work products and presentation of findings to bank Boards of Directors.

Bachelor Of Science (B.S.), Economics And Management

Education record