Jillian Beard, Ccmp™ Email & Phone Number

Osage Beach, Mo, Us

I lead a remarkable team of Premier Success Sellers and am responsible for driving customer success through strategic engagement, strong relationship management, and effective sales leadership.

Osage Beach, Missouri, United States

I help our customers become Salesforce experts!How? By supporting customer enablement and adoption through our education services:1. Technical Training: Learn Technical Skills through Instructor Led Training | prepare you for Salesforce Certifications2. Change Management: The practice of applying a structured approach to the transition of an organization from a current state to a future state to achieve expected benefits. Our methodology prepares the People-Side of a business for the change. Change management drives individual and collective adoption, thus ensuring achievement of expected benefits and return on investment.3. Custom End-User Training: Have 5,000 sales reps who need trained up on how to use your company's instance of Salesforce? We can help through content development and deliver training based on your needs (Train-The-Trainer, End-User Training, Recorded Modules)4. Continuous Learning: Learning is an ongoing process whether it's onboarding, reinforcement or upskilling. Leverage our content services to provide learning in the flow of work or for your LEX or LMS.

Indianapolis, Indiana Area

I help our customers become Salesforce experts with these four services:1. Technical Training: Learn Technical Skills through Instructor Led Training with hands-on learning led by our experts that will prepare you for Salesforce Certifications2. Change Management: The practice of applying a structured approach to the transition of an organization from a current state to a future state to achieve expected benefits. Our methodology prepares the People-Side of a business for the change. Change management drives individual and collective adoption, thus ensuring achievement of expected benefits and return on investment.3. Custom End-User Training: Have 5,000 sales reps who need trained up on how to use your company's instance of Salesforce? We can help through content development and deliver training based on your needs (Train-The-Trainer, End-User Training, Recorded Modules)4. Continuous Learning: Learning is an ongoing process whether it's onboarding, reinforcement or upskilling. Leverage our content services to provide learning in the flow of work or for your LEX or LMS.

Indianapolis, Indiana Area

I am responsible for developing and maintaining new and existing client base to ensure the customer realizes the highest benefit out of their partnership with the Salesforce Marketing Cloud. An integral component to this role is to empower each and every one of my clients to achieve phenomenal results. I do this through a consultative collaboration which focuses on furthering the adoption of the Salesforce Marketing Cloud platform and engaging the Salesforce Marketing Cloud professional services partners. Responsibilities• Lead account planning, management and sales for a portfolio of 30+ clients ranging from CPG, Non-profit, financial services, travel & hospitality, retail, utilities and more • Develop a trusted advisor relationship with customers by leveraging my background as a digital marketing professional and former user of the marketing cloud application – resulting in excellent scores in the relationship manager section of the Walker Surveys • Conduct re-occurring meetings with my clients to share best practices, discuss strategy, planning and KPI’s • Identify growth opportunities that result in further adaptation of the Salesforce Marketing platform ranging from email deliverability and utilization to journey and contacts management tools • Lead and facilitate strategic marketing sessions with key clients, optimizing client’s internal collaboration and strategy • Collaborate with Service, Solution Engineers, Core AE and Core CSM team on client opportunities • Certified Salesforce Marketing Cloud Email Specialist• Prospect,create and manage opportunities in salesforce.com for all upsell and renewals

Chicago

Manage all aspects of marketing for two brands (Flat Top Grill and Stir Crazy) from strategy to execution.Responsibilities• Grew our Facebook fan base by 20% over year prior through mix of organic posting and paid advertising• Increased online gift card sales by 60% over previous year with new email strategy, marketing and user experience• Successfully transitioned email service providers from Fishbowl to Exact Target • Responsible for A/B testing, reports and email subscriber list maintenance• Present marketing plans, scopes of work, budgets and creative to key executive team and principals• Provide project briefs to our marketing agency • Maintain marketing calendar and oversee planning, scheduling and execution of campaigns• Analyze results of campaigns and conduct weekly reporting to the executive team• Manage marketing services for operating partners, district managers and sales team

Greater Chicago Area

Managed regional and company-wide marketing initiatives for a global restaurant brand.Responsibilities• Managed e-marketing platform with 140 annual campaigns including bi-annual wine sale campaign that lead to a 22% increase in sales in Q2 of 2010 over year prior by increasing relevancy of messaging based on customer preference and behavior• Responsible for managing our Preferred Guest Program (a referral incentive program) that lead to $9.9 million in revenue in 2010.• Increased twitter following by 46%, facebook likes by 21% over year prior in December 2011• Managed social media strategy and execution (until acquisition in February 2012) for renowned results, including over 300 million impressions and 17% sales increase company-wide in 2011• Contributor to one of the top ten tweets of 2011 named by Jack Dorsey, co-founder of Twitter (story featured on ABC Nightly News, Huffington Post, Time.com and more)• Mentored and developed PR specialist, marketing coordinator and intern in their roles within the social media and marketing team

Greater Chicago Area

• Manage all marketing efforts for 40 (of 77) Morton’s restaurants; working with local restaurant marketing managers, third party-vendors and P.R. agency leads• Developed copy and print standards for local restaurant marketing and events including internal and external signage, theater programs, celebrity server nights, ticketed events• Key marketing partner in the development and execution of Morton’s Winemaker Dinner Series, partners include Peter Mondavi, Jr., Dan Duckhorn, Randall Graham, Kevin Buckler• Completed first level wine certification by the Court of Master Sommeliers