Jim Young Email & Phone Number

Redmond, Washington, United States

Manages the quantitative research team in carrying out studies for Microsoft, Amazon, Google, Expedia, Indeed, Workday, and other high-profile clients.

Bellevue, Washington

As Research Director at Capgemini, Jim was responsible for the execution of all custom market research, overseeing an international team of experienced, ISO-certified researchers. Primary industries were technology, pharma/life sciences, manufacturing, CPG/retail, and financial. Conducted a variety of market research study types, including customer satisfaction, communications/ad testing, attitude and perception studies, brand trackers, and market opportunity assessments.

Greater Seattle Area

Founder and principal of marketing research and branding agency. Clients included Nokia, Microsoft, MakerBot, JELD-WEN, Synopsys, Nortel, Rambus, Quantum, HP, PayScale, Verathon and Coherent Technologies, among many others.Developed client accounts, designed and managed studies, coordinated/managed vendors, wrote reports and provided detailed recommendations for various types of client implementation initiatives, including new product development, branding and communications, continuous quality improvement programs, and go-to-market strategies.

Seattle

As Senior Brand Strategist focusing on the IT industry, worked with Fortune 500 clients, running complex, comprehensive market research and branding projects. Jim also worked with startups and smaller, fast-growth clients. Designed research and brand development methodologies, and executed domestic and international studies. Analyzed data and wrote detailed management reports of research results, presenting results to senior/C-level client management. After Evans Group was acquired by Publicis, Jim left the company and started his own market research and branding agency, NorthView Research Group, working over the years with several former Evans Group colleagues.Awards: Annual Outstanding Employee Performance AwardClients included HP, Quantum, Sun Microsystems, Nokia, and Packet Engines.

Designed quantitative and qualitative research methodologies. Managed research projects carried out by suppliers.Specified data collection standards, analyzed data, wrote detailed research reports, and provided marketing and program implementation recommendations. Managed and was responsible for annual research budgets totaling $500,000+.Clients included the Washington State Dept. of Transportation, Seattle Solid Waste Utility, King County Solid Waste, and the Washington State Lottery.

Core responsibilities included quantitative and qualitative research methodology design, data analysis, report writing, statistical analysis, project management, proposal writing, and delivering presentations to client management.Responsibilities also included business development and client account management. As head of the IT division, Jim's team doubled the division’s revenue within two years, adding such new clients as Apple, Traveling Software, John Fluke, Symantec, and Asymetrix (a Paul Allen company), as well as several others. In addition to these new clients, Jim also grew existing client accounts, including IBM, Aldus (now Adobe) McCaw Cellular (AT&T Wireless), Tandem Computers, Microrim, Mannessman Tally, and Andrew Corporation.

M.B.A, Marketing

B.A., Psychology; Political Science