Tom Pease Email & Phone Number

Passionate and experienced researcher who translates customer data to focus and inspire product teams. Proven track record of developing effective user research processes and delivering research that transforms products. Worked on diverse projects encompassing mobile devices, web, business, consumer and system management software. Rich background in online collaboration, search and all aspects of mobile device usage. Skills overview Research: qualitative and quantitative. hardware and software. ethnography, contextual interviews, focus groups, longitudinal research, usability, desirability, and survey development. Strategy: UX planning, scenario building and persona development. Defining research methods, processes and deliverables as part of larger business strategy. Management: Hiring and managing small User Research and Design teams including mentoring team members on all aspects of user research and product development. Managing contractors and vendors for large scale projects.

Listed skills include Ethnography, User Experience, Focus Groups, Qualitative Research, and 37 others.