John (Mills) Malangone

John (Mills) Malangone Email and Phone Number

Senior Manager, Experience Design at Salesforce @ Salesforce
San Francisco, CA
John (Mills) Malangone's Location
Indianapolis, Indiana, United States, United States
About John (Mills) Malangone

Customer Success expert with extensive background in consulting, mar-tech, and ad-tech.

John (Mills) Malangone's Current Company Details
Salesforce

Salesforce

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Senior Manager, Experience Design at Salesforce
San Francisco, CA
Website:
salesforce.com
Employees:
1
John (Mills) Malangone Work Experience Details
  • Salesforce
    Senior Manager, Experience Design
    Salesforce Feb 2022 - Present
    San Francisco, California, Us
  • Salesforce
    Senior Experience Lead
    Salesforce Sep 2020 - Feb 2022
    San Francisco, California, Us
    We turn human insights into business impacts and help clients unleash the full power of Salesforce through a design-centric approach delivering useful, usable, and desirable experiences.
  • Salesforce
    User Experience Consultant
    Salesforce Jul 2020 - Sep 2020
    San Francisco, California, Us
    As an Experience Consultant, I help leading the experience strategy and establishing and maintaining the highest quality of execution across our work. I support the vision and design for engagements as well as contribute to managing multi-disciplinary project teams. We pride ourselves on teamwork, building strong partnerships and fostering creative collaboration with our customers.
  • Salesforce
    Senior Client Partner - Strategic Services
    Salesforce Apr 2018 - Sep 2020
    San Francisco, California, Us
    As a Senior Client Partner I help Salesforce Clients clients realize the full vision and power of our Salesforce products. My expertise spans channels and platforms from Programmatic display to owned channels including social and email. I deliver robust cross-channel value-driven strategies and roadmaps to help clients accelerate their marketing and advertising success with a positive return on investment and ad spend.
  • Salesforce
    Client Partner - Salesforce Dmp (Formerly Krux)
    Salesforce May 2017 - Mar 2018
    San Francisco, California, Us
  • The Trevor Project
    Volunteer
    The Trevor Project Oct 2021 - Present
    West Hollywood, Ca, Us
  • Ceros
    Director Of Customer Success
    Ceros Sep 2016 - Feb 2017
    New York, Ny, Us
    Ceros is an interactive content creation platform for designers and marketers. We aim to unlock creativity by removing the need for expensive and time consuming development, arming clients with the most powerful content creation tool available.
  • Kahuna
    Director Of Customer Success
    Kahuna Mar 2016 - Aug 2016
    Redwood City, Ca, Us
    Develop and manage a team of high performing Customer Success Managers in Redwood City and New York, serving as subject matter expert, trusted advisor, and advocate to Kahuna's customers.  I lead this team in the development of processes, programs and tools that drive the continued success of our customers while enabling scale, providing professional development for the team and building a world-class Customer Success function.
  • Experian Cheetahmail
    Director, Client Services
    Experian Cheetahmail May 2011 - Mar 2016
    Responsible for overall client relationship satisfaction as well as management and direction of our Bay Area operations. Lead a team of 30+ client services professionals responsible for managing portfolio of multiple Fortune 100 clients, integrating new technologies to meet marketing strategy and execution needs across multiple channels including email, mobile, display, and direct mail.
  • Experian Cheetahmail
    Associate Director
    Experian Cheetahmail Apr 2009 - May 2011
    Strategically partner with high-profile clients across industries to develop results-driven online marketing programs by matching needs to services, solutions, and best of class client services teams. Manage team of 25 client services professionals with focus on staffing and resourcing as well as mentoring and career growth.
  • Experian Cheetahmail
    Client Partner
    Experian Cheetahmail Nov 2006 - Apr 2009
  • Experian Cheetahmail
    Client Relationship Manager
    Experian Cheetahmail Jun 2004 - Nov 2006
  • Thomson Reuters
    Electronic Publishing Production & Support Specialist
    Thomson Reuters Apr 2001 - Jun 2004
    Toronto, On, Ca
  • Datek Online Holdings Corp.
    Desktop Support Analyst
    Datek Online Holdings Corp. May 1999 - Apr 2001
    New York, Ny, Us

John (Mills) Malangone Skills

Email Marketing Database Marketing Digital Marketing Crm Mobile Marketing Online Marketing Multi Channel Marketing Digital Strategy Web Analytics Customer Relationship Management Online Advertising Marketing Strategy Customer Acquisition Google Analytics Management Marketing Interactive Marketing Social Media Direct Marketing Ppc Analytics Direct Mail Campaign Management Account Management Segmentation Integrated Marketing Lead Generation Client Services Omniture E Commerce Financial Services Sem Creative Direction Affiliate Marketing Strategic Partnerships Google Adwords Web Marketing B2b Marketing Marketing Automation Salesforce.com Seo Digital Media Mobile Advertising Social Media Marketing Content Strategy Content Marketing Interactive Storytelling Interactive Creative Direction

John (Mills) Malangone Education Details

  • Rutgers University
    Rutgers University
    Visual Arts - Graphic Design
  • Trailhead By Salesforce
    Trailhead By Salesforce
    Ranger / Certified Trail Guide

Frequently Asked Questions about John (Mills) Malangone

What company does John (Mills) Malangone work for?

John (Mills) Malangone works for Salesforce

What is John (Mills) Malangone's role at the current company?

John (Mills) Malangone's current role is Senior Manager, Experience Design at Salesforce.

What is John (Mills) Malangone's email address?

John (Mills) Malangone's email address is jo****@****hoo.com

What is John (Mills) Malangone's direct phone number?

John (Mills) Malangone's direct phone number is +176520*****

What schools did John (Mills) Malangone attend?

John (Mills) Malangone attended Rutgers University, Trailhead By Salesforce.

What skills is John (Mills) Malangone known for?

John (Mills) Malangone has skills like Email Marketing, Database Marketing, Digital Marketing, Crm, Mobile Marketing, Online Marketing, Multi Channel Marketing, Digital Strategy, Web Analytics, Customer Relationship Management, Online Advertising, Marketing Strategy.

Who are John (Mills) Malangone's colleagues?

John (Mills) Malangone's colleagues are Noriko Itoh, Hayley Cooper, Prajwal Moses, Mitchell Mosley, Spencer Mott, Padma Kurapati, Michael Ling.

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