Analyze attrition trends across Salesforce Marketing Cloud and provide product expertise to field reps.

-Led a team of 4 Renewal Managers from Feb 2017 - May 2018, including forecasting, escalations, and training. Team book size was >$100M annually-From May 2018, led renewals book of business on Salesforce's Data and Audiences products, including Datorama

Managed ~$30m in territory in SMB/MM business space across Southeastern US and Canada. Exceeded annual targets.

Renewed and grew contracts in the ESMB space across the Central and Eastern time zones of the United States. Consistently exceeded quota on a quarterly basis for 8 consecutive quarters.

-Handle small business renewal contracts exclusively for Salesforce's Data.com product-Ensure customers derive maximum value from Data.com and work to mitigate any issues that may affect renewal-Strong emphasis on negotiation tactics to meet target quotas-Close collaboration with sales teams to drive growth-169% of quota during Q3 FY2014-104% of quota during Q4 FY2014

-Responsible for lead qualification and opportunity creation on the Spokane SR team.-Developed close relationships with Marketing and Account Executives to formulate winning strategies from first encounter to close of deal.-Generated over $2.2m in qualified pipeline during the 2013 fiscal year; top performer on team.-Responsible for bringing in more than $547k in closed business during FY13; #3 on team.-Multiple standout months including achieving 133% of monthly quota in August 2012.-Consistently recognized by colleagues and management for generating high quality deals and awareness of how to build rapport with prospects.-Refined sales techniques through BASHO and Sandler sales training.-Promoted to pilot sales rep program for Work.com sales and social performance solution as of April 2013.

-Handled 100% of customer interactions on a daily basis, vetting potential customers, writing rental contracts, sales of protection products, collecting on delinquent accounts, and marketing the Enterprise brand to local insurance agents, body shops, and automotive dealerships in an effort to expand the company's reach.-Winner of multiple monthly sales contests. Consistently received accolades from customers for outstanding service and excellent communication skills. Recognized by upper management for being an exemplary representative of the Enterprise brand.

-Elected to be the student body’s public face to local, state and federal governments.-Coordinated with the Legislative Liaison to determine what course of action will best benefit EWU students during legislative session.-Met regularly with the Cheney City Council to better the relationship between the student body and the local government and discuss city ordinances that affected students.-Speaker Pro Tem of student council, chair of numerous committees focused on student government bylaws and grassroots organization for higher education funding.-Member of the Board of Directors of the Washington Student Association, a non-profit group that represents over 120,000 students across Washington State that was recently named Student Association of the Year by the United States Student Association.-Planned and led “Higher Education Day,” an ASEWU event in which a group of student volunteers are shuttled to the capitol to meet with their elected representatives, present their concerns, and learn about Washington State’s government.-Organized on-campus activism events including “College Civics Week” featuring Washington Secretary of State Sam Reed and student protests of higher education budget cuts.

-Functioned as a liaison between the student body of Eastern Washington University and Washington Student Association.-Spent legislative session in Olympia lobbying and negotiating with elected members of the Washington State Legislature.-Testified daily at committee hearings related to higher education, and met consistently with legislators to discuss and negotiate issues affecting the public university students of Washington State.-Coordinated daily with liaisons from other publicly funded schools in Washington State, focusing and executing on strategies related to higher education policy.-Mustered support to defeat a bill that would have drastically increased tuition for enrolled students at Washington’s higher education institutions.

-Built relationships with AP affiliate TV and newspapers across the country.-Made and received in excess of fifty phone calls every night.-Responsible for sending sports scores out across the AP newswire.