Julia Steffen Email & Phone Number

Auburn, Alabama, United States

1. Strategic Marketing and Brand Management:- Conducted market research and competitor analysis to identify trends and leverage opportunities for differentiation in a highly competitive and oversaturated market. - Created and implemented targeted marketing campaigns across multiple channels to attract new clients, and maintained constant communication with over 700 residents across multiple channels. 2. Leasing Operations and Tenant Relations:- Managed end-to-end leasing operations, achieving and maintaining a 100% occupancy rate. Built and maintained strong relationships with tenants resulting in high tenant satisfaction and a 90% tenant retention rate.- Negotiated lease terms, prepared lease agreements, and facilitated smooth move-in and move-out processes while ensuring compliance with all legal requirements.3. Team Leadership and Performance Optimization:- Led and motivated a high-performing leasing and marketing team of 5-8 members, fostering a collaborative and goal-driven work environment.- Provided training, mentorship, and professional development opportunities to team members, resulting in enhanced skills and improved overall performance.

Auburn, Alabama, United States

- Managed end-to-end leasing operations, achieving a 100% occupancy rate for the first time in the company's history. Built and maintained strong relationships with tenants, by providing customer service and hosting resident events resulting in high tenant satisfaction and a 38% tenant retention rate.- Conducted market research and competitor analysis to identify trends and leverage opportunities for differentiation in a highly competitive and oversaturated market. - Negotiated lease terms, prepared lease agreements, and facilitated smooth move-in and move-out processes while ensuring compliance with all legal requirements.- Created and implemented targeted marketing campaigns across multiple channels to attract new leads, and fostered relationships with local companies and organizations to create master contracts.

Opelika, Alabama

- Efficiently managed administrative tasks and operations of a luxury auto body shop, ensuring smooth day-to-day operations by developing and implementing effective office procedures and systems, optimizing workflow, and increasing overall efficiency.- Oversaw inventory management, purchasing, and vendor relationships, maintaining adequate supplies and reducing costs by demonstrating exceptional organizational skills, and successfully coordinating schedules, meetings, and travel arrangements for staff members.- Developed and executed comprehensive marketing strategies, increasing brand awareness and driving customer engagement for a luxury auto body shop. Led the creation of compelling marketing collateral, including print materials, digital campaigns, and social media content, resulting in increased customer acquisition and retention.- Managed advertising budgets and tracked ROI, optimizing marketing campaigns to maximize return on investment and drive revenue growth by conducting market research and analysis to identify target demographics and consumer trends, facilitating data-driven decision-making.

- Successfully led a high-performing sales team in exceeding daily, weekly, monthly, and quarterly revenue targets through customer service training and developing and executing innovative sales initiatives and promotions.- Developed and implemented comprehensive marketing strategies, including digital and social media campaigns- Managed and curated engaging content across social media channels, driving customer engagement and brand loyalty while effectively leveraging user-generated content to enhance brand reputation.

Boca Raton Florida

- Developed and nurtured key client relationships, securing partnerships with luxury boutiques and high-end retailers, expanding distribution channels, and driving product visibility in the market.- Built and mentored a high-performing sales team, achieving an increase in overall sales by implementing effective training programs, providing ongoing coaching, and fostering a positive and collaborative work environment.- Developed and implemented sales strategies and incentive programs that motivated the team to exceed targets, resulting in growth in individual and team sales performance.

Boca Raton, Florida, United States

- Developed and executed comprehensive digital marketing strategies to enhance Chick-fil-A's online presence and drive customer engagement by creating targeted campaigns to promote Chick-fil-A One app adoption and usage.- Fostered a strong online community by actively engaging with customers through social media channels and ensured all content adhered to Chick-fil-A's brand guidelines and resonated with the target audience.- Led the successful launch of the Chick-fil-A One app, overseeing all aspects from planning to execution. Collaborated with internal teams and external partners to maximize promotional opportunities and synergies.