Quality Assurance Manager
Current- Conduct quality control and assurance analysis, ensuring high standards across client accounts.- Collaborate with cross-functional teams to enhance service delivery and improve client satisfaction.- Utilize digital analytics and performance metrics to monitor and enhance quality processes.- In-depth knowledge of online and offline marketing, showcasing Mediagistic’s unique value proposition to clients for maximum engagement.- Ensures complete and precise records of all customer interactions in the CRM database, supporting data-driven decisions and tracking client engagement.