Joanne Wright Email & Phone Number

Bexhill Town Hall

Experienced Policy Officer, primary role in public and community engagement, especially consultation and customer research. Supports corporate and team level engagement to support forming new policies and strategies and reviews and updates. Extensive experience writing and presenting reports at service, corporate and political levels. Customer research role includes research surveys, identifying demographic data in supporting information for funding bids, development projects and writing… Show more Experienced Policy Officer, primary role in public and community engagement, especially consultation and customer research. Supports corporate and team level engagement to support forming new policies and strategies and reviews and updates. Extensive experience writing and presenting reports at service, corporate and political levels. Customer research role includes research surveys, identifying demographic data in supporting information for funding bids, development projects and writing various service strategies. Organisation's lead and administrator in survey software, questionnaire design, analysis and reporting. From 2001 to 2023, performance management lead covering statutory and voluntary KPIs, to annual service planning to corporate medium term plans. First joined the Council as Best Value Support Officer ensuring delivery of programme of Best Value review projects using compare, consult, challenge and compete analysis, project management with team leaders, ensuring Council met Best Value legislation including producing the statutory annual performance plan, performance monitoring reports, residents surveys, etc. Show less

Knoll House, Civic Offices, Cleethorpes

A proper PA for the Director with a service of around 300 staff. Designed, wrote and updated the department's Health and Safety Policy, which was then used as the template and standard for the rest of the authority. Designed and wrote annual service plan (council-speak for management plan) every year as well as regular progress monitoring reports. Acted as complaints officer, and so on. Engaged in usual activities of Leisure, staffing Jazz Festival, hosting VIPs at launch of the annual… Show more A proper PA for the Director with a service of around 300 staff. Designed, wrote and updated the department's Health and Safety Policy, which was then used as the template and standard for the rest of the authority. Designed and wrote annual service plan (council-speak for management plan) every year as well as regular progress monitoring reports. Acted as complaints officer, and so on. Engaged in usual activities of Leisure, staffing Jazz Festival, hosting VIPs at launch of the annual Panto, staffing press launches. Appointed as department's Best Value Officer (dual role) in 2000 to ensure department and Council was compliant with the Best Value legislation that was new at that time: role covered performance measurement, service reviews, annual plans and reports, the first statutory residents survey. Show less

Diploma In Management, Pass

Level 5 Diploma. Achieved modules included developing management style, project management, managing budgets, performance management.

Bachelor’S Degree, Modern Studies

Modules: International Relations (international politics/economics), Sociology, English Literature, Modern History, Communications.