As an accomplished Program Manager, I specialise in fostering robust stakeholder relationships and leading transformative organisational change initiatives across various disciplines. My expertise lies in seamlessly executing complex projects that align business functions with overarching corporate objectives. I am dedicated to cultivating a project environment that emphasises autonomy, open communication, and a unified pursuit of strategic goals.My professional toolkit is comprehensive, encompassing advanced competencies in project management methodologies, stakeholder engagement, budget oversight, and strategic change management. I am committed to professional growth, as evidenced by my certifications in Agile Team Facilitation, Change Management, Business Agility Foundations, and SAFe Agile Frameworks.Looking forward, I am eager to apply my versatile project and change management skills in leading industries such as energy, environmental sustainability, and transportation. My goal is to leverage my transferable skills to make a significant impact in these sectors, driving innovation and sustainable growth.
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Senior Project ManagerRac WaPerth, Wa, Au
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Program ManagerNbn® Australia Nov 2022 - May 2024Perth, Western Australia, AustraliaLed and managed Program of works to Optimise, Simplify and Automate an Operations Centre within nbn to a leaner business focus on right customer outcomes through a commercial driven and automated workflow. Led 30+ indirect reports through agile ways of working, managing a constant flow of work through agile ceremonies and ensured collaborative approach towards common outcomes/goals. -
Project ManagerNbn™ Australia Aug 2019 - Nov 2022Melbourne, Victoria, AustraliaSuccessfully managed the transition of an operations center from 5 distinct organisations into one single Workforce Operations Centre, supported by forming new Processes, Systems, Reporting, Governance and Commercial models and governed the execution of a Third-Party Vendors deliverables in accordance with a Commercial Statement of Work
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Business Solution ManagerNbn® Australia Jun 2015 - Aug 2019Melbourne, AustraliaProvided technical support services for complex systems utilized by multiple users across Activations, Assurance and Field Workforce domains to ensure operational efficiency across operations to support new products & services systems to enable exceptional customer experience whilst scaling with quality.
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Location Management LeadNbn® Australia Apr 2012 - May 2015Melbourne, Victoria, AustraliaOperationalisation of Telstra Definition Agreement for Address Management by working with Business Partners and Vendors on integrating network physical designs into core systems to enable customer visibility and success. Managed and implemented the serviceability strategy to ensure all customers were connected prior to their disconnection from Telstra's legacy service, ensuring a smooth migration and seamless experience
Joel Graham Education Details
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Teaching English As A Second Or Foreign Language/Esl Language Instructor
Frequently Asked Questions about Joel Graham
What company does Joel Graham work for?
Joel Graham works for Rac Wa
What is Joel Graham's role at the current company?
Joel Graham's current role is Senior Project Manager.
What schools did Joel Graham attend?
Joel Graham attended The Tefl Academy - Leading Efl Teacher Trainer Provider, Australian Institute Of Management, Curtin University.
Who are Joel Graham's colleagues?
Joel Graham's colleagues are Daniel Marshall, Breanna Holmes, Charlotte Kemp-Wren, Chris Maclennan, Betty Cottrell, Anna Omeragic, Anastasia Kladieva.
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2warnerbros.com, fivestargames.com.au2 +614112XXXXX
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Joel Graham
Station Officer At The South Australian Metropolitan Fire Service, Technical Rescue Coordinator And Ropes That Rescue Instructor.Adelaide, Sa -
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2hotmail.com, anz.com
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