Joerg Koenig Email & Phone Number

Düsseldorf, North Rhine-Westphalia, Germany

Excited to be part of Salesforce as a Principal Strategic Solution Engineer, driving technical innovations and delivering strategic solutions.

Düsseldorf, North Rhine-Westphalia, Germany

Düsseldorf, North Rhine-Westphalia, Germany

Responsible for defining and executing the Salesforce Industries Communications Cloud strategy in EMEA and localizing engagement, solutions, content, and insights.

Düsseldorf, North Rhine-Westphalia, Germany

As an Industry Principal in Pega’s Telecoms, Media, and Consumer Markets team, I help the world's leading and most innovative organizations understand how Pega’s unique technology and journey at a time delivery methodology can deliver them real, quantifiable business value.With deep experience in customer engagement, decisioning, integration challenges, and go to market strategy in Telecom and Media, I am well positioned to engage with CxO, Senior Architects, and Business Line leaders to help them drive real customer engagement.Experience running programs with multi-billion dollar impacts in customer retention and engagement in Telecom, building decision strategies/systems, and driving innovative customer acquisition programs.

Duesseldorf

Focus to support worldwide sales and pre-sales by using/build up TIBCO’s vertical intellectual property. Key vertical market: Telecommunication. Worldwide team. Yearly overall new license revenue around 19 mil., plus the same amount in services (including OEM and partner business) plus growing maintenance stream up to 10 mil in 2018.Key areas are Hybrid Cloud Omni-Channel solutions, Enterprise Catalogue Driven Order Management architecture, and TMF OpenAPI lead Integration.

Duesseldorf

Focus to support EMEA sales and pre-sales by using/build-up TIBCO’s vertical intellectual property. Key vertical market: Telecommunication. EMEA team up to 7 people. Yearly overall new license revenue around 7 mil., include the same amount in services plus growing maintenance stream up to 6 mil in 2016.Key areas are Omni-Channel solutions, Enterprise Catalogue Driven Order Management architecture, and Integration.

Duesseldorf

Promotion to Director.

Duesseldorf

Promotion to Manager. Team lead within SET focusing on the Telecommunication industry vertical. Leading a team up to 10, working closely with existing customers, new accounts. Direct link into TIBCO engineering to drive product development in line with customer demands.

Duesseldorf

Since 2008 part of the TIBCO QL/ ‘Quantum Leap’ Team. QL is a special TICBO task force focusing on the customer-driven product design. In this role as an architect working closely with TIBCO most valuable telecommunication customers like Swisscom / Vodafone to generate new TIBCO products/frameworks driven strongly by customer requirements. Within this position heavily evolved in the newly generated TIBCO Order Management Platform. Currently leading TIBCO Architect / Team Lead in Vodafone Germany next generation Order Management platform. Working closely with Design Authority and Governance Design Bodies within TIBCO Software.Certified on various TIBCO products, like EMS and BusinessWorks.

Duesseldorf

Leading TIBCO Solution Architect EMEA, Region Central. Focusing on the telecommunication sector. Region Central contains Low Countries, DACH and Eastern Europe. Customers like Vodafone Group, T-Mobile, Mobilcom Austria Group (now a1telekom) and Swisscom. Architectural consulting and pre-sales in the areas of Integration / Consolidation, Messaging, Service Oriented Architecture (SOA), Business Process Management (BPM) and Complex Event Processing (CEP). Technical responsibility for various multi-million projects/deals.

Duesseldorf / London

From 2005 until 2006 Taking over Transaction Monitoring System (TMS) project management responsibility, handling system architecture, system updates (e.g. change requests) and 3rd Party management.From 2004 – 2005 3rd party Manager for Vodafone TMS. Requirement analysis, design and software development of the TMS ‘Service Reporter Layer’. Location: AtosOrigin Duesseldorf, Germany. Team size: 3, core technology used: Java / Open source. From 2003 – 2004 Leading the workstream ‘Correlation’ for the development for Vodafone Germany TMS. TMS is a multi-million Euro project, developed by AtosOrigin UK / AtosOrigin Germany. Location: AtosOrigin Development Center, London UK. Leading the requirement analysis, design and software development of the TMS Correlation Layer. Team size: 7, core technology used: TIBCO.

Duesseldorf

From 2002 – 2003 Leading the introduction of the Multimedia Message Service (MMS) in various mobile operators. In this function dealing with the entire product development process, starting from pre-sales and showcases activities over software development and integration tasks, include the final field roll out and support/post-sales activities.From 1999 – 2002 Working as a System Consultant for Ericsson Consulting GmbH, focusing on the industry sectors ‘Telecommunication‘ and ‘Financial Services’.Customer-centric planning, development, and introduction of technical architectures for mobile applications for both national and international use. Development of security concepts for mobile banking applications of a large German private bank in 2001.