John Boylan Email and Phone Number
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John Boylan is a Management Advisor at TGaS Advisors, a division of Trinity at TGaS Advisors, a division of Trinity. He possess expertise in pharmaceutical industry, pharmaceutical sales, managed care, sales operations, product launch and 6 more skills.
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Management AdvisorTgas Advisors, A Division Of Trinity 2022 - PresentPhiladelphia, Pennsylvania, United States -
Evp, Global Client LeadPublicis Health 2016 - 2021Philadelphia, Pennsylvania, United StatesProvided strategic management and oversight of complex global accounts spanning multiple countries, business lines, therapeutic areas, and product portfolios. Oversaw client P&L and revenue flow. Served as agent of change for clients, bringing forward best-in-class service offerings and resources designed to propel transformation agendas. Provided services spanning all pharma verticals, i.e. data and technology, platform development, media planning and execution, creative and marketing services, payer marketing, sales, and commercial operations support services. Facilitated C-Suite client interaction/engagement, as well as interaction with various client contacts across departments, divisions and functions. • Coordinated internal global resources assigned to client, meeting or exceeding business expectations in all markets, often resulting in awarding of new business without a formal RFP. • Built trusted partnerships with multitude of C-Suite client contacts.• Delivered 10% YoY growth.• Organized and executed multiple C-Suite global seminars, workshops, and top-to-top meetings.• Coordinated and participated in multiple intensive Global Procurement business reviews. -
Vice President, Client ServicesPublicis Touchpoint Solutions 2013 - 2016Philadelphia, Pennsylvania, United StatesProvided direct oversight of Client Services and Sales Operations functions, including P&L management, contracting, and vendor management. Ensured delivery of superior service experience to ~30 clients of Touchpoint. Served in advisory role to CEO and COO, providing thought leadership and counsel to senior management regarding ongoing needs of Client Services department, as well as staffing decisions, client support structure, and planning for future growth. Cultivated and mentored team of high-performing director-level employees responsible for translating client needs into actionable project plans, then executing plans. Oversaw cross-functional team integration (ops, data, analytics, CRM, etc.) to deliver on client plans.• Achieved multi-year success in leading department that bore responsibility of serving as primary point-of-contact to client(s), resulting in explosive new business growth spurt of 50% over three-year period. • Facilitated exponential growth of Client Services department from 13 resources to 32 resources over same three-year period, culminating as largest department within organization under leadership. • Applied financial acumen in areas of budgeting, billing, and staffing, which led to department becoming profit center while receiving recognition as center of excellence within organization. • Served as subject matter expert for business development opportunities, as well as member of new biz presentation team. -
Senior Director, Client ServicesPublicis Touchpoint Solutions, Inc. 2009 - 2013Philadelphia, Pennsylvania, United StatesManaged staff of seven Client Services directors and managers, who in turn served as primary contacts for portfolio of business with Big Pharma clients. Managed day-to-day operational needs of largest percentage (in revenue) of business within organization. Consulted and advised National Business Directors, Vice President of Sales, and other senior leaders regarding ongoing management, sales, and marketing direction of client business.Interacted with multiple senior-level contacts within client’s sales, marketing, and operations groups to ensure execution of strategies, goals, and objectives of respective programs, as well as alignment of Touchpoint field leadership with same goals and objectives. • Developed and implemented multi-channel product promotion options from strategy to execution (digital, contact center, social, in-person, etc.) in conjunction with client and Touchpoint senior leadership.• Worked with National Business Director to ensure meeting of metrics tied to at-risk fees for all contracts.• Facilitated all budgetary aspects of each program, and ensured contracts remained within or under budget. • Mentored and fostered growth of numerous direct reports, and created/supported promotional opportunities for team.• Achieved personal results on company-wide employee survey regarding performance, leadership, and ranking by peers, which exceeded Publicis’ benchmark scores.
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Director, Client ServicesPublicis Touchpoint Solutions 2006 - 2009Philadelphia, Pennsylvania, United StatesLed team of managers and associates, responsible for deployment and ongoing operational management of 15 field-based programs. Served as primary liaison to internal functional areas on behalf of clients to support objectives and deliverables of sales and/or customer service programs. Executed multi-channel product promotional strategies and adjusted tactics based on client feedback. Joined Steering Committee for development of new pharma customer service representative model. Launched and served as Director for team of 300 customer service associates.
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Manager, Client ServicesTouchpoint Solutions 2001 - 2006Philadelphia, Pennsylvania, United StatesGained proficiency in all areas of sales force management and related functional areas including recruiting, human resources, training, information technology, data and analytics, incentive compensation, sales force automation (SFA), and meeting planning. Participated in launch and day-to-day management of client operations on behalf of organization.
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Training Manager, Sales And MarketingGsk 1998 - 2001Philadelphia, Pennsylvania, United StatesDesign and deliver new hire training programs for all employees, from entry-level to executive as well as the development and implementation of new training programs based on the needs of the business. -
Regional Field Manager, BillingGsk 1996 - 1998Philadelphia, Pennsylvania, United StatesLed a team of account managers within the Mid-Atlantic region, responsible for training and ongoing mentorship to ensure alignment and achievement of individual employee performance goals and career objectives.
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Account Manager, BillingGsk 1994 - 1996Philadelphia, Pennsylvania, United StatesOngoing service to assigned accounts within Mid-Atlantic region, liaising with field sales representatives as necessary to provide a comprehensive sales/service experience for all customers.
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Client Services CoordinatorGsk 1991 - 1996Philadelphia, Pennsylvania, United StatesCoordination and distribution of call center Client Service resources to accommodate daily workflow needs as well as development and delivery of departmental training programs.
John Boylan Skills
John Boylan Education Details
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Concentration In Management
Frequently Asked Questions about John Boylan
What company does John Boylan work for?
John Boylan works for Tgas Advisors, A Division Of Trinity
What is John Boylan's role at the current company?
John Boylan's current role is Management Advisor at TGaS Advisors, a division of Trinity.
What is John Boylan's email address?
John Boylan's email address is jo****@****upe.com
What is John Boylan's direct phone number?
John Boylan's direct phone number is (800) 421*****
What schools did John Boylan attend?
John Boylan attended Peirce College.
What skills is John Boylan known for?
John Boylan has skills like Pharmaceutical Industry, Pharmaceutical Sales, Managed Care, Sales Operations, Product Launch, Marketing Strategy, Cardiology, Neurology, Hospital Sales, Sales Management, Data Analysis.
Who are John Boylan's colleagues?
John Boylan's colleagues are Josh Fullam, Tom Ciampa, Mary Ellen Shire, Jeff Wojcik, Jamie Watabe, Gage Hadden, Karl J. Kraft.
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John Boylan
Adjunct Professor L Human Resource Professional | High Performing Teams | Mentor | Trusted Advisor | Talent Management | People & CultureNew York City Metropolitan Area6verizon.com, verizon.com, one.verizon.com, g.verizon.com, shu.edu, verizonwireless.com4 +190855XXXXX
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John Boylan
Greater Philadelphia1thalesgroup.com -
John Boylan
Centreville, Va3cassidy.com, riversideresearch.org, dulleschamber.org4 +120243XXXXX
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