John Donatto Email & Phone Number

Houston, Texas, United States

• Driving the B2B sales approach for a growing consumer finance operation in rapid business development mode.
• Successfully identifying and pursuing sales opportunities within the region, partnering with brands to offer Snap Finance as the premier solution for consumer credit.
• Delivering training to over 650 individuals, teaching them the fine art of sales, pitch, data analysis/interpretation, KPI management and lead generation.
• Mentoring emerging leaders in sales, working through advance sales techniques and training on strategic corporate topics to build innovation, reach and market share.
• Demonstrating the customer service philosophy through unparalleled customer service, account servicing and management.
• Creating accountability systems through reporting, visual reporting, team frameworks, collaborative meetings and training.

Houston, Texas Area

• Overseeing the training and development of district staff on MattressOne policy, sales processes, revenue reporting, store management, loss prevention, safety and other critical topics.
• Establishing sales targets for 19 stores (+70 employees) within the region; reviewing periodic KPI targets, analyzing risks to achievement and creating mitigation plans.
• Maximizing sales, productivity and profitability for the regional stores; communicating sales campaigns and promotions, setting sales targets.
• Supporting stores with merchandizing requirements, display setup, advertising materials, and proper marketing during promotions.
• Diligently working to upskill Sales Associates and Managers with skills to enhance revenue including sales techniques, upselling, consultative/transactional selling, driving for results and building rapport.
• Facilitating KPI training to develop Sales Associates and Managers to meet clients’ needs, zeroing in on quotas/targets, budget spend and progress made by competitors in the area.

Houston, Texas Area

• Managed staff of 9 stores (45 employees)
• Maintain excellent customer service to all customers
• Open and close store
• Provided exceptional guest service while driving sales by executingMattress Overstock’s exclusive Buying Process
• Maintained awareness of competitor’s advertisements and servicesoffered
• Participated in assigned training and development initiatives toremain current on products, offerings and programs

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Associate'S Degree, Business Administration And Management, General