John Eilers Email & Phone Number

Roseville, Ca

Solutions Engineer: Technical lead on Systems & Solutions Test team.o Interacted with Product Line Marketing and Technical Marketing and customers to internalize customer networks and Product line Reference Architectures turning them into end to end test environments with meaningful, repeatable test cases. o Worked with TME team to turn tested environment into SE facing sales support documentation and referenceso Quickly developed high profile customer based test environments to prove out deployments and features for critical customers.o Took lead to drive a uniform test environment model to support efficient multi-engineer use of equipment. Solutions Test Engineer: 3rd party alliance partner integration testingo Procurve OA One zl modules including Riverbed Steelhead module, VMWare module and Microsoft Lync Branch Survivability module.o Subject matter expert on Riverbed Steelhead integration both with zl modular switch and Comware based MSR routerso Subject matter expert on Microsoft Lync/Skype for Business integration including phone devices and SDN integration. Working with Architects and Technologists to develop end to end solution testing.o Support for SDN and Alliance partner integration at industry trade shows and customer eventso Responsible for regression testing of PoE VOIP phone systems from Avaya, Mitel, Cisco, HP, Aastra and Polycomm .

Portland, Oregon Area

Software Quality Assurance Engineer in small private company developing and executing test plans and procedures to test Apcon's Layer 1 switch and aggregation products. In addition performed as lead test engineer on Apcon's Titan multi-switch management product.

Greater San Diego Area

SurfBeam Next GenerationDesigned and implemented advanced Satellite Internet integration test lab including: core networking evaluating Cisco and Juniper productsWiMax ASN Test stations for WiMax based systemIxia Network performance testing including Ixload.Wan Acceleration testing.Coordinated the evaluation of Blade server/SAN solutions from IBM, HP and DellEvaluated Layer 7 traffic testing solutions from industry vendors Ixia and BreakingPointWorked with engineers and intern team to create a stability and performance test suite for large scale next gen consumer satellite internet network.System Test Engineer SurfBeam Satellite BroadbandDeveloped and worked with test team to build an integrated System Test and Software development lab for consumer Satellite broadband product based on the DOCSIS specification including; Shared RF Plant for 5 SMTS head end system including satellite delay and rain fade simulation, Support for 1500 modems, Vlan based CPE networking to allow Ixia Layer 3 and IxLoad layer 7 traffic testing on all 1500 modems utilizing a minimum number of Ixia ports. Created system level test documents based on system specification and Software design docs to test system features.Developed test sequences and modified scripts within custom TCL framework to automate overnight testing which significantly improved test time and System Test Efficiency Worked with Matlab based custom data visualization tools to analyze SNMP and console log information and determine feature performanceUtilized Cable Labs certification experience, Ixia, IxLoad, PC based CPEs, Web Page timing tools, Tcl test frame work and Matlab analysis tools to create comprehensive long term stability and performance test plan that created realistic Layer 7 traffic across the Satellite network including link impairments such as rain fade.Helped Project Engineers support major customers including WildBlue communications Telesat Canada and Grupo Pegaso

Portland, Oregon Area

Test Engineer Cable Networks.Performing black box testing leading to the successful Cablelabs certification of the Intel CCCM (PCI Host Based Cable modem) product. Standardized test documentation to create a single look and feel and improve readabilityDesigned and implemented test lab to utilize limited equipment and infrastructure effectively. This improved usability and led to more effective test execution and better end product. This included configuring Cisco and 3Com routers and switches. Responsible for Maintaining the Cable test lab for all test groups using the Cable equipment. Test Engineer DSL/Residential Gateways.Performed black box testing on PCI and USB DSL modems and gateways, including specialized wireless products.Standardized test documentation to produce a single display and improve readability. Develop familiarity with VOIP and CableHome standards.

Greater Chicago Area

Team Lead Beta/Field Escalations group. Moderated tech support forum keeping meeting on track resulting in quicker response to customer issues and more effective isolation of priority issues.Communicated with marketing engineers to share product knowledge and keep current on field issues. Customer Support (Tier 3) of all 3Com Cable Modem products (7 SKUs)System Test lead for DOCSIS Cable Modem Projects.Led the test group in a shortened black box testing effort to test new cable modem hardware, which resulted in successful industry certification on first attempt and significant improvements in market share.Performed black box testing on cable modem products including automated testingUpdated test cases to effectively make use of time and equipment.Edited and modified Tcl and Perl based automated testing programs to expand utility.Team Lead for Network Integration project. Organized various divergent lab goals into a single easy to maintain design, resulting in a large-scale integration lab unique in the industry intended to test DOCSIS cable modems and VOIP. Remodeled System test lab to create a consistent standard test bench and improve lab ergonomics that resulted in a more effective testing environment.Installed maintained and Configured Routers for infrastructure backbone including Cisco IOS and 3Com Corebuilder and Netbuilder products.