Operations Specialist
Current- Author of intra-net daily communications tool and e-mails for CMRG; ensures accurate and consistent information with the ability to challenge and question specific field related directives. - Manage communication flow and amount of directives for CMRG stores; edit messages for ease of execution - Back-up support for daily/weekly store reporting - Respond to Guest issues (calls and e-mails) for all divisions follow up with appropriate District or Regional Manager - Liaison for Household Retail Services regarding private label credit card penetration, policies, procedures, and service level for all Divisions