- Built Decisions no-code applications on a customer-led Scrum team; provided architectural input per use-case- Engaged as a new-hire mentor and taught for internal peer-to-peer training program- Developed frontend JavaScript component to integrate a Decisions application and a VoIP API- Assisted support and product engineering teams with troubleshooting and root cause analysis

- Programmed Single-page Web application using Vue.js- Determined cache and data aggregation needs for Web API consumption; implemented PHP client code- Participated in the planning and implementation of 2 department websites; implemented PHP, JS, HTML, and CSS to specs

A startup small trucking company hauling hotshot freight. Independent motor carrier.As a programmer:• Designed algorithm to determine commercial truck driver time availability; programmed algorithm and map-driven interface with data I/O through 3rd party and Google Sheets Web APIs to automate decision-making calculations• Developed React/Redux Chrome Extension to scrape web page content, perform, and present key negotiations to augment phone-based negotiations. Eliminated double data entry by interfacing with data storage service• Consolidated recordkeeping and reporting systems using JavaScript, G Suite APIs, and spreadsheet queriesAs a compliance manager:• Researched and implemented DOT Motor Carrier compliance program; kept A+ safety rating with the FMCSA• Designed employee roles and created operations documentation for workflows, within federal regulatory guidelines

• Created a customized WordPress website; analyzed technical and content SEO opportunities and created PHP code and web content to facilitate consistently higher rankings for local and consumer informational search terms in 2016.• Configured CRM systems and email delivery to augment manual lost sales follow-up with email reminders• Managed up to 4 employees at a time in support, customer service, and automotive technician roles• Communicated current and future service recommendations to customers while maintaining high ethical standards