As a Regional Sales Manager for the Americas @ Embed, I lead sales initiatives for a pioneering provider of integrated software and hardware solutions tailored for the Family Entertainment Center (FEC) industry. With over 30 years of experience in sales and account management, I've built a career on consistently exceeding sales quotas, nurturing strategic accounts, and driving business growth through innovative, technology-driven solutions.I hold a B.B.A. in Management Science from Gonzaga University, and my professional journey has been defined by a commitment to delivering exceptional value to customers and partners alike. My expertise spans sales management, coaching, new business development, customer relationship management (CRM), and strategic planning. I pride myself on my ability to develop and maintain strong, lasting relationships with key stakeholders and leverage these relationships to drive revenue growth.Some of my key achievements include:- Securing exclusive multi-million-dollar contracts with major FEC management groups, including Cineplex.- Leading successful strategic planning and sales efforts that have resulted in a 15% increase in account renewals and a 10% boost in customer retention.- Coordinating cross-functional and international teams across Australia and Singapore to streamline development and support, enhancing overall service delivery.- Managing third-party partnerships to provide comprehensive, integrated solutions that empower our customers to maximize their business potential.My mission is to help our customers "empower, enable, and ease the business of fun." I am passionate about leveraging technology to create innovative solutions that drive efficiency and enhance the customer experience. By focusing on strategic partnerships and technological advancements, I aim to contribute to the continued growth and success of our clients in the dynamic and ever-evolving FEC industry.Let's connect if you're looking to drive growth through innovative solutions or explore new business opportunities within the FEC space!
Listed skills include Sales, Account Management, Sales Operations, Management, and 30 others.