Experienced IT Professional A thirst for knowledge within an ever-changing IT landscape.I love to give great customer support and I am acknowledged by my seniors, peers and customers for tenacity, helpfulness and understanding the needs of the customer."Passionate about Support".Core skills: Productivity devices and software of all sorts. Windows, android, iOS. Currenty Senior Service desk technician (Desktop, Service Desk and Service Developement/ Continuous improvement). Software and platforms - mainly cloud based MS solutions - streamed and fully hosted on Citrix xendesktop). Experience - Desktop, AV inc. bridging systems, servers inc. Virtual solutions. VMware - love it. Always looking to upskill based on SVC improvement including supporting my team to achieve CSI and efficient & quality customer support.
Listed skills include Troubleshooting, Microsoft Exchange, Networking, Management, and 27 others.