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John Mathieson Email & Phone Number
Head of Contact Centre, Steering and Performance
at
BSH Home Appliances Group
LinkedIn matched
✓ Verified Jun 2026
2 data sources
Profile completeness 86%
Current company
Role
Head of Contact Centre, Steering and Performance
Location
United Kingdom, United Kingdom, United Kingdom
Company size
Who is John Mathieson? Overview
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Quick answer
John Mathieson is listed as Head of Contact Centre, Steering and Performance at BSH Home Appliances Group, a company with 20739 employees, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for John Mathieson.
John Mathieson previously worked as Head of Contact Centre, Steering & Performance at Bsh Home Appliances Group and Group Manager - Customer Service at Bsh Uk & Ireland.
Company email context
Email format at BSH Home Appliances Group
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BSH Home Appliances Group
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Profile bio
About John Mathieson
Responsible for global Contact Centre strategy and performance steering at BSH Home Appliances Group.A highly motivated leader with a track record of successfully creating and developing high performing teams, implementing business change transformation, delivering continuous improvements in the customer journey experience and driving increased business profits.
Listed skills include Stakeholder Management, Performance Management, Management, Call Centers, and 16 others.
Current workplace
John Mathieson's current company
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Bsh Home Appliances Group
8 roles
John Mathieson work experience
A career timeline built from the work history available for this profile.
Head Of Contact Centre, Steering & Performance
CurrentResponsible for global Contact Centre strategy and performance steering at BSH Home Appliances Group.
Aug 2020 - Present
Group Manager - Customer Service
Leading an operation of 240 FTE managing Customer Service delivery for BSH UK & Ireland.
Jun 2015 - Aug 2020
Senior Operations Manager
Leading an operation of 140 FTE managing Sales & Service performance for iGO4 and their Affinity partner brands across Motor, Home and Telematics insurance products.
Jun 2014 - Jun 2015
Operations Leader - John Lewis Insurance
Operations Leader managing Sales, Service & Claims performance for John Lewis Insurance. Responsible for leading a team of 130 FTE and nine Team Managers across a book of Home, Pet, Wedding and Event products.
Jun 2012 - Dec 2013
Project Manager - John Lewis Claims
Programme managed the implementation of John Lewis contract for all Claims processes.
Jan 2012 - Jun 2012
Customer Service Leader - Pet Claims
Launching a new Pet Claims department leading a team of 140 FTE to manage the claims service for high profile Affinity client partnerships including: Tesco, MoreThan, Marks & Spencer and Home Retail Group (Argos / Homebase).
Jul 2010 - Jan 2012
Operations Planning Leader
Leading an Operations Planning function and team of analysts, responsible for workload & budget forecasting for 420 FTE across six sites.
Jan 2007 - Jul 2010
Team & coworkers
Colleagues at BSH Home Appliances Group
Other employees you can reach at bsh-group.com. View company contacts for 20739 employees →
SP
Sameer Puranik
Colleague at Bsh Home Appliances GroupMumbai, Maharashtra, India, India
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LC
Luis Costa
Colleague at Bsh Home Appliances GroupLisboa, Lisbon, Portugal, Portugal
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DS
Dave Schon
Colleague at Bsh Home Appliances GroupHamilton, Waikato, New Zealand, New Zealand
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MM
Mary Mitsa
Colleague at Bsh Home Appliances GroupKarlsfeld, Bavaria, Germany, Germany
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RB
Ranajit Bairagi
Colleague at Bsh Home Appliances GroupKolkata, West Bengal, India, India
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SN
Stefan Neumann-Paulick
Colleague at Bsh Home Appliances GroupSchönwalde, Brandenburg, Germany, Germany
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JH
Jens Herbst
Colleague at Bsh Home Appliances GroupBretten, Baden-Württemberg, Germany, Germany
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RM
Rhoda Muthoni
Colleague at Bsh Home Appliances GroupNairobi County, Kenya, Kenya
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AS
Aylin Schöffler
Colleague at Bsh Home Appliances GroupBruchsal, Baden-Württemberg, Germany, Germany
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AO
Aleksandra Olejnik
Colleague at Bsh Home Appliances GroupPabianicki, Łódzkie, Poland, Poland
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Sameer Puranik
Colleague at Bsh Home Appliances GroupMumbai, Maharashtra, India, India
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LC
Luis Costa
Colleague at Bsh Home Appliances GroupLisboa, Lisbon, Portugal, Portugal
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DS
Dave Schon
Colleague at Bsh Home Appliances GroupHamilton, Waikato, New Zealand, New Zealand
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MM
Mary Mitsa
Colleague at Bsh Home Appliances GroupKarlsfeld, Bavaria, Germany, Germany
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RB
Ranajit Bairagi
Colleague at Bsh Home Appliances GroupKolkata, West Bengal, India, India
View →
SN
Stefan Neumann-Paulick
Colleague at Bsh Home Appliances GroupSchönwalde, Brandenburg, Germany, Germany
View →
JH
Jens Herbst
Colleague at Bsh Home Appliances GroupBretten, Baden-Württemberg, Germany, Germany
View →
RM
Rhoda Muthoni
Colleague at Bsh Home Appliances GroupNairobi County, Kenya, Kenya
View →
AS
Aylin Schöffler
Colleague at Bsh Home Appliances GroupBruchsal, Baden-Württemberg, Germany, Germany
View →
AO
Aleksandra Olejnik
Colleague at Bsh Home Appliances GroupPabianicki, Łódzkie, Poland, Poland
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FAQ
Frequently asked questions about John Mathieson
Quick answers generated from the profile data available on this page.
What company does John Mathieson work for?
John Mathieson works for BSH Home Appliances Group.
What is John Mathieson's role at BSH Home Appliances Group?
John Mathieson is listed as Head of Contact Centre, Steering and Performance at BSH Home Appliances Group.
Where is John Mathieson based?
John Mathieson is based in United Kingdom, United Kingdom, United Kingdom while working with BSH Home Appliances Group.
What companies has John Mathieson worked for?
John Mathieson has worked for Bsh Home Appliances Group, Bsh Uk & Ireland, Igo4, and Rsa.
Who are John Mathieson's colleagues at BSH Home Appliances Group?
John Mathieson's colleagues at BSH Home Appliances Group include Sameer Puranik, Luis Costa, Dave Schon, Mary Mitsa, and Ranajit Bairagi.
How can I contact John Mathieson?
You can use AeroLeads to view verified contact signals for John Mathieson at BSH Home Appliances Group, including work email, phone, and LinkedIn data when available.
What skills is John Mathieson known for?
John Mathieson is listed with skills including Stakeholder Management, Performance Management, Management, Call Centers, Leadership, Change Management, General Insurance, and Customer Experience.
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