John Mitchell Email & Phone Number

Disabled Veteran recovering from two knee surgeries. During this time I have kept busy by earning my CCENT and CCNA. I am currently working on CASP, and have built many simulated networks in order to keep my network skills at peak levels while laid up.

Fayetteville, North Carolina Area

 Provided network layer one connections for US Army classified and unclassified networks Installed Fiber/Copper network media, ran cables terminated end-points, installed patch panels Worked with network engineers to create accurate network diagrams for comprehensive network management Engineered metal conduits to run classified media/installed wall jacks/punch-downs/telecom room racks and boxes Trained co-workers on networking theories and set-up

Fort Bragg North Carolina

 Provided customer support for all enterprise network issues covering 8 organizations Identified Network outages, provided initial system failure analysis, determined escalation procedures Troubleshot Windows 7 operating systems, network applications, website connections, certificate errors, user and computer account issues Extensive use of remedy trouble ticketing software, Active Directory Users and computers, and Dameware remote log in Software Trained domain users basic workstation fix actions and configuration

Fort Bragg

 Managed a $100K budget and over $35M in mobile communications and civil engineering equipment Supervised the training of 63 personnel in development, equipment acquisition and organizational changes, resulting in a 100% state of readiness for world-wide deployment  Managed tactical network including both network and long haul satellite communication Led inspection team ensuring of 73 programs and 2000+ assessments resulting in accolades from executive bi-annual organization inspection Authored multiple Standard Operating procedures, training/qualification processes, Continuity Operations Manuals

Biloxi, Mississippi Area

 Taught leadership techniques to personnel by way of counseling, mentoring, business psychology, management styles and conflict management Promoted to schoolhouse superintendent Managed all curriculum and testing changes and secured testing materials  Organized academic review boards for students who failed Managed over 19 instructors and oversaw graduation banquets for over 500 guests  Taught Managerial Communication including speech, interpersonal communications and professional writing Provided feedback to upper level management regarding areas of improvement

Biloxi, Mississippi Area

 Instructed in the area of Network server administration including building and administrating Active Directory domain controllers, DNS, DHCP and email set-up Trained in VMware environment, so the the students could set up a Windows domain with minimal guidance Taught router and switching programming, subnetting class A, B and C IPv4 Networks, VLAN, network monitoring, wireless technologies, access control lists and network engineering Trained students to build their own CISCO domains with minimal guidance by the end of the course Taught the Capstone class training students on building their own domains and forests using both infrastructure and server technologies Worked with programmers to create and secure a testing program specifically designed for our school’s needs Taught over 2000 students/99.8% pass rate

Biloxi, Mississippi Area

 Instructed in the area of Network server administration including building and administrating Active Directory domain controllers, DNS, DHCP and email set-up Trained in VMware environment, so the the students could set up a Windows domain with minimal guidance Taught router and switching programming, subnetting class A, B and C IPv4 Networks, VLAN, network monitoring, wireless technologies, access control lists and network engineering Trained students to build their own CISCO domains with minimal guidance by the end of the course Taught the Capstone class training students on building their own domains and forests using both infrastructure and server technologies Worked with programmers to create and secure a testing program specifically designed for our school’s needs Taught over 2000 students/99.8% pass rate

Various Locations

 Updated information and managed secure application servers providing top management  Created accounts, distributed and managed 240 classified client systems to remote users Distributed and ensured the accountability of 300 classified clients Scheduled back-ups and organized real-time backups for military network, assembled computers from base components and made minor repairs Maintained, server farm, domain controllers, firewall, electronic mail and file servers Oversaw network infrastructure , organizing 240 subnets, over 10,000 nodes, salvaging over 20,000 wasted logical addresses resulting in reacquisition and reutilizations In charge of all network services such as DNS, DHCP and RAS Managed network application servers, email, webmail and an EMC Backup and storage unit

Bachelor’S Degree, Business Information Systems, 3.9

This area of study is concerned with managing the analysis and implementation of a business' information system needs.

Associate’S Degree, Instructor Of Technology, 4.0

Qualified to teach technical/vocational classes

Associate’S Degree, Electronics, 4.0

Degree in electronic principles.

Associate’S Degree, Information Technology, 4.0

System administration/network management.

Associate’S Degree, General Studies, 2.0

Completed basic classes required by Florida