John Murphy Email & Phone Number

Alpharetta, Ga

Lead Salesforce platform initiative teams that transform the associate experience for sales, service, and operational roles across Merrill Edge and Bank of America to drive deeper client relationships, deliver advice and guidance in the moments that matter, and enhance associate-client interactions- Product lead for the multi-year transition and platform migration of Merrill Edge from Siebel to Salesforce as the core CRM platform shared with Consumer Banking and Consumer Lending (35k users)- Product lead for delivering Salesforce-based Case Management capability for Merrill Edge middle office to manage client-requested bank and brokerage service requests- Product delivery lead for integrating legacy Bank of America platforms into enterprise Salesforce platform; inclusive of Portfolio Management, Campaign Management, Offers Management, referrals, client-facing digital tools to associates, and digitized consent to contact- Mentor to new and junior product delivery managers to accelerate learning and development

Alpharetta, Georgia

Designed, refined, and maintained all customer requested brokerage and bank business processes to streamline and automate fulfillment - bolstering efficiency, reducing financial risk to customers and the firm, enhancing quality, and improving the customer experience.

Moscow, Russian Federation

- Managed the full range of marketing activities and sales support functions for outsourced offshore software development IT services across North America and Europe- Performed business development activities in the commercialization of the largest Russian nuclear research center, collaborating in lead generation and qualificationVested Development, Inc. was acquired by EPAM Systems in 2005.

Alpharetta, Georgia

Collaborated in the development and presentation of the three-year McKesson Technology Solutions’ corporate strategic plan to the McKesson Board of Directors by validating industry growth projections and simulating growth in addressable markets

Arlington, Virginia

- Mastered and applied the United States patent laws to determine patentability of semiconductor device manufacturing processes through extensive search of the prior art- Continued prosecution of applications until abandonment by the inventor or allowance of a patent based on novel and non-obvious claims- Issued 66 patents

Master Of Business Administration (M.B.A.), Information Technology, Strategy

Full-time program

Bachelor Of Science (B.S.) With Honors, Physics