John Peter

John Peter Email and Phone Number

Director Business Excellence @ Omega Healthcare Management Services
Karnataka, India
John Peter's Location
Bangalore Urban, Karnataka, India, India
About John Peter

At Societe Generale, my leadership in business transformation and IT carve-outs has been pivotal in steering M&A projects to success. With a focus on business growth, customer satisfaction, and retention, our team has managed significant budgets and developed strategies for the business. The intricate knowledge of CRM and strategic thinking has empowered us to deliver right-shoring solutions and transition plans that ensure seamless IT delivery and maintenance.Previously, as a Business Engagement Manager at Ayvens, my tenure was marked by robust account management and a dedication to identifying business solutions that bolstered our IT services across software testing, L2 support, and application development. We contributed to the growth and development of our engagements, aligning with environmental social governance initiatives to enhance ALD websites' e-Accessibility standards. Our efforts have not only fostered client relationships but also advanced our organization's commitment to operational excellence and sustainability.

John Peter's Current Company Details
Omega Healthcare Management Services

Omega Healthcare Management Services

View
Director Business Excellence
Karnataka, India
Website:
omegahms.com
Employees:
22682
John Peter Work Experience Details
  • Omega Healthcare Management Services
    Director Business Excellence
    Omega Healthcare Management Services
    Karnataka, India
  • Societe Generale Global Solutions Center
    Avp- Business Transformation & It Carve-Outs(M&A)
    Societe Generale Global Solutions Center Sep 2011 - Present
    Bangalore Urban, Karnataka, India
    2019-Business Engagement Manager- Ayvens.#Merger& Acquisition projects. Divestiture, carve out, after sales activities.  Business Growth, Account management, Customer Satisfaction and Retention for G8 Counties of ALD business, managing a yearly budget. Account Management-Successfully identified Business solutions, Right shoring strategy, Transitions, Team development and growth for various engagements in IT delivery in Software Testing, L2 support, Application development and Maintenance. Along with environment social governance projects for ALD websites to meet e-Accessibility standard.2015-2018 , Digital Transformation & Consulting Product Management- Led as Program Manager for a digital offshoring platform “ RAFALE” to increase Net Promoter Index and transparency between Société Générale group and offshoring entities across globe. The digital cockpit created end to end offshoring workflow to bring efficiency. Finance Consulting- Successfully managed the implementation of Good & Service Tax regime impacting the SocGen offices across India. Finance Consulting- Managed the merger to integrate Finance & Accounting of India and Romania entities RPA& Machine Learning - Help select, configure, train and sustain back-office robotic workforce for clients in the financial services. Deployed bots in Banking processes, Accounting & financial transactions & Infrastructures services.2011- 2016, Lean Management Consulting- Master Black Belt Business process Consulting in London and Paris Trading Office for consulting assignments on KYC process, Front Middle Office and Back office flow re-engineering. Process and Cost optimization through transformation engagements heading 8 transformation waves yielding to target savings resulting to an overall FTE savings. Lean Transformation waves in various business lines such as investment banking operations, Application Development, Technical Helpdesk command centers, Financial Accounting.
  • Accenture
    Deputy General Manager (Level C)- Operational Excellence
    Accenture May 2010 - Aug 2011
    Bangalore Urban, Karnataka, India
     Cost Optimization -Steered Cost to Serve initiative, led 4 major business deals in Finance & Accounting across Bangalore involving Procure to Pay, Order to Cash, Record to Report and Analytics and attained a cost saving to decrease the YoY budget. Fintech innovation-Spearheaded client value projects across business verticals expected to generate approx $ savings/increased revenue/cash flow increase. Operational Excellence-Capably deployed lean six sigma culture, conducted six sigma trainings and mentored Green Belt and Black Belt Projects
  • Hewlett Packard Enterprise
    Program Manager- Business Planning And Consulting
    Hewlett Packard Enterprise Apr 2007 - May 2010
    Bangalore Urban, Karnataka, India
     Hewlett Packard and EDS merger- Worked on a large complex project which resulted in defining productivity using American Productivity and Quality Council framework(APQC model). Cost Optimization- Essayed a stellar role in managing end to end project on schedule adherence for sales & marketing analytics & campaign programs and recorded savingsLed Strategic Six Sigma Black Belt Project for a marketing and communications business in HP to deliver the service levels that was agreed with the customer and delivered additional revenue of $1.6 Mn Business Branding and Compliance-Merit of designing end to end strategy to drive ISO 20252:2006 certification deployment across the organization which is specific for Market research and Analytics Six Sigma Mentoring- Capably mentored 5 Green Belts and trained about 300 staff on Six Sigma and Lean in DMAIC Methodology
  • Genpact (Formerly Ge Capital International)
    Assistant Manager- Six Sigma Black Belt
    Genpact (Formerly Ge Capital International) Jun 2002 - Apr 2007
    Hyderabad, Telangana, India
     Process re-engineering- Successfully led 2 six sigma high impact black belt projects to improve performance of the process for Transportation vertical leading to efficiency gains. Coaching and Training-Demonstrated abilities in training over 135 staff on Lean, 2 Green Belt training, mentored 4 Green Projects and 82 Kaizen initiatives Executed Net promoter scoring execution and identified action items for business managers to improve customer satisfaction in Airlines Business
  • Intellispace Software
    Software Tester
    Intellispace Software Jan 2000 - Jun 2002
    India
    Software Testing of Applications and Websites using Winrunner, LoadRunner, Radview,

John Peter Education Details

  • The Icfai University - India
    The Icfai University - India
    Operations
  • Vinayaka University, India
    Vinayaka University, India
    Computer Science

Frequently Asked Questions about John Peter

What company does John Peter work for?

John Peter works for Omega Healthcare Management Services

What is John Peter's role at the current company?

John Peter's current role is Director Business Excellence.

What schools did John Peter attend?

John Peter attended The Icfai University - India, Vinayaka University, India.

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