Bids and Proposals lead responsible for driving all efforts on RFx opportunities, leading the process from the initial "bid or no bid" discussion to submission to post-submission activities, such as internal and external debriefs.Responsible for the overall proposal administration and management, creating project workspace and proposal skeletons, the proposal outlines with assigned resources and creating timelines.I manage progress meetings and facilitate strategic discussions related to the proposal. I collaborate with Sales to lead the opportunity, and support with the proposal preparation including managing the receipt of content and the distribution of any addenda. I format, edit, re-write, and quality check on the proposal responses and facilitate the legal compliance approvals and team reviews before consolidating and creating the final proposal package for submission, in accordance with the customer requirements to ensure compliance.

Worked with the Client Service Delivery team to develop the pricing and service-delivery related aspects of pitches and proposals, developed AFAs (alternative fee arrangements) and budgets for the firm's clients, and develop template budget and project management tools for different matter types, and fee data analytics and other pricing tools to streamline the budgeting process for client matters.

Used data from multiple sources to determine and set competitive prices, from both a retail and promotional standpoint, to maximize both sales volume and profitability. Worked in conjunction with the purchasing team to determine product matches for pricing comparison across multiple competitors and analyze that data to gain insights into pricing strategies and market trends.

Provided a business services function that integrated marketing and financial analysis to advise on the best pricing options available to meet the strategic objectives of the firm.

Contributed to development of Air Canada’s reservation system enhancements from concept, design, development, acceptance testing, implementation, and deployment support. Provided support to internal customers for Air Canada’s reservation system.

Responsible for revenue management pricing strategies on domestic Canadian markets served by Air Canada. Increased yearly revenue by applying sound data analysis and judgement.

Ensured the fares database functioned as expected and implemented the pricing actions at the request of the Pricing Analyst.

Acted as point of contact for customers in Air Canada call centre. Responded to reservation queries and booked or adjusted flight reservations as requested.

Opinion and humour pieces published in The Globe and Mail, the New Brunswick Telegraph-Journal, and Here Magazine.