Integrate a variety of Insurance policy administration systems with document generation systems and document storage repositoriesAsist in the transition from waterfall to Agile development

Implement changes to the insurance and bond systems via system configuration and document development Review/refine business requirements and translate to technical solutionCoordinate with Business Analysts, Java Developers, Services Team to ensure proper integration and testing for applicable changesUtilize SQL, XML, SharePoint, and other technologies to ensure changes installed and recorded

Implement changes to the insurance and bond systems via system configuration and document development Review/refine business requirements and translate to technical solutionCoordinate with Business Analysts, Java Developers, Services Team to ensure proper integration and testing for applicable changesUtilize SQL, XML, SharePoint, and other technologies to ensure changes installed and recorded

Manage the formal board meeting responsible for program acceptance of requirements, design and testing for software changes. Develop, review, and document CM procedures and work instructions according to ITIL and CSC Catalyst methodologies. Review change requests and documentation in for adherence to the established change lifecycle standards. Provide environment baseline and deltas for builds and synchronizations. Train and assist associate level and new team members.• Plan and manage program Architecture Review Board meetings• Perform CM reviews of Change Requests documentation • Performed individual change lifecycle audits and approval of every change request in major releases, including the largest SAP deployment worldwide to date, which added 7,000 users• Maintained high level of productivity and accuracy despite reduction in CM staff • Executed automated tests as part of regression testing events prior to release events• Assisted Quality Assurance team prepare for and audit test events using Quality Center

Configuration Management team member for company’s internal Oracle ERP system and related business systems. Implemented, maintained, and documented IT change control processes. Coordinated outages, production code releases and other activities. Analyzed and executed SQL code in Oracle ERP QA and Production databases. Led application training to users with NetMeeting.• Evolved internal change approval tracking process from spreadsheet checklists to fully automated workflow approval, deployment, and reporting system • Integrated Rational ClearQuest, Mercury IT Governance, Serena PVCS, and target Oracle ERP environments• Major contributor in initiative to standardize the change management approval process across all internal IT applications to lower cost and increase auditability • CM project lead for major release and maintenance activities• Developed and maintained ERP Configuration Management intranet website and web reporting interface that pulls change tracking information from various Oracle and SQL databases • Created and implemented CM applications using Visual Basic.Net to automate manual environment comparison work to reduce related man hours by 80%