John Irwin

John Irwin Email and Phone Number

Experienced and results-oriented professional specializing in client delivery, project management, and strategic planning. @ Experian
costa mesa, california, united states
John Irwin's Location
Reading, England, United Kingdom, United Kingdom
About John Irwin

Experienced and results-oriented professional specializing in client delivery, project management, and strategic planning. I excel in driving client success through effective relationship management and aligning project deliveries with client goals to ensure satisfaction and trust. Known for my strong communication skills, collaborative approach, and problem-solving abilities, I lead teams to deliver high-quality outcomes and foster long-term client partnerships. I take great satisfaction in contributing to the growth of businesses and helping them achieve their strategic objectives and enhance their market position.Key strengths:• Expertise in understanding client objectives, assessing commercial value, and prioritizing tasks to ensure client success.• Skilled in creating and optimizing processes to enhance service quality and client satisfaction.• Proven ability to execute projects effectively, aligning with client goals and achieving high satisfaction levels.• Strong skills in collaborating with internal teams, clients, and stakeholders, and in conveying progress and priorities clearly.• Proficient in identifying and mitigating risks, resolving issues, and managing post-launch challenges.• Excellent at building and maintaining strong client relationships to foster satisfaction and loyalty.• Proficient in evaluating performance using data and feedback to optimize processes.• Ability to set ambitious goals, prioritize tasks, and lead teams toward revenue targets and long-term growth.

John Irwin's Current Company Details
Experian

Experian

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Experienced and results-oriented professional specializing in client delivery, project management, and strategic planning.
costa mesa, california, united states
Website:
experian.com
Employees:
14451
John Irwin Work Experience Details
  • Experian
    Delivery Manager
    Experian 2018 - Present
    I play a key role in aligning client objectives with our strategic goals by facilitating seamless project delivery. I act as a bridge between clients and internal teams, fostering long-term relationships and optimizing service quality to drive client satisfaction and trust.Key Accountabilities:• Develop strategic roadmaps and execute projects aligning with client goals.• Prioritize deliverables based on strategic importance and commercial value.• Optimize processes for consistent high-quality delivery.• Communicate progress and updates transparently to clients and stakeholders.• Lead teams to achieve targets and contribute to revenue growth.• Monitor performance and address post-launch issues promptly.• Build and maintain strong client relationships for long-term success.
  • Experian
    Senior Insight Manager
    Experian 2015 - 2017
    • Delivered strategic projects reducing reliance on subscription revenues.• Provided actionable recommendations through market research and data analysis.• Applied strategies from previous roles to enhance client relationships and business growth.
  • Talktalk
    Insight & Strategy Lead
    Talktalk 2009 - 2015
    • Executed market research projects to maximize subscriber value and improve loyalty.• Supported the launch of TalkTalk TV and upsell/cross-sell strategies.
  • Aol
    Insight Project Manager
    Aol 2004 - 2009
    • Managed projects aiding the launch of new products and content monetization.• Delivered strategic recommendations based on market research.
  • Harris Interactive
    Insights Manager
    Harris Interactive 2000 - 2003
    • Provided actionable insights and strategic recommendations through market research.
  • Bmrb International
    Market Research Manager
    Bmrb International 1998 - 2000
    • Executed a loyalty program for a major hotel chain to enhance engagement and retention.
  • Research Quorum
    Research Executive
    Research Quorum 1996 - 1998
    • Supported research projects with comprehensive insights and recommendations.

John Irwin Education Details

Frequently Asked Questions about John Irwin

What company does John Irwin work for?

John Irwin works for Experian

What is John Irwin's role at the current company?

John Irwin's current role is Experienced and results-oriented professional specializing in client delivery, project management, and strategic planning..

What schools did John Irwin attend?

John Irwin attended University Of Dundee, University Of Strathclyde.

Who are John Irwin's colleagues?

John Irwin's colleagues are Bill Brears, Jonathan S., Sajan Kumar, Andrew Abraham, Brittany Edwards, Truc Nguyen, Mba, Cfe, Slater Glen.

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