John Tran Email & Phone Number

New York City Metropolitan Area

Utilize store’s inventory management software (MCS) to perform monthly cycle counts and ensure accurate available units for sale and shrinkage. Execute scheduled merchandising updates to introduce newly launched products, price changes, promotions, and gondola visuals.Curate video/photo content on store’s Instagram to increase engagement and brand visibility which resulted in over 1,000 followers. Partner with subsidiaries under companies like Kendo, L’Oréal, & Coty to identify current beauty trends, host in-store events, and reach budget goals. Adapt to fast-paced, peak sales hours by cross training POS systems, beauty advisement, and operations contributing to more than $1,000,000 in sales per month. Provide excellent client service by personalizing consultations, recommending products, and demonstrating techniques from extensive knowledge gained through Sephora’s “Daily Dose” education program.

Brooklyn, New York, United States

Expedite floor plans by curating seasonal merchandise, coordinating moves with fixtures, and eliminating debit/damaged goods. Accumulate customer satisfaction surveys with positive overall score by collaborating with front-end operations to ring speedy POS transactions, maintain interior cleanliness, and extend quality customer service. Deliver a pass audit report of 98.1% by sizing, sorting, ticketing, and tagging products daily to maintain the company’s EAS and merchandising standards. Exemplify full range leadership by training new hires on the registers, demonstrating usage of inventory equipment, and communicating sales floor responsibilities to associates.

Bachelor'S Degree, Marketing/Marketing Management, General, Upper Senior

Associate Of Arts And Sciences - Aas, Business Administration And Management, General, Graduate