John Mock

John Mock Email and Phone Number

Assistant Support Manager at SolutionStart @ SolutionStart
charlotte, north carolina, united states
About John Mock

Specialties: Sound system design, sound reinforcement, music editing, studio and field recording. Also, retail management, IT phone support, and electronics repair

John Mock's Current Company Details
SolutionStart

Solutionstart

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Assistant Support Manager at SolutionStart
charlotte, north carolina, united states
Employees:
23
John Mock Work Experience Details
  • Solutionstart
    Assistant Manager Support
    Solutionstart Apr 2022 - Present
    Charlotte, North Carolina, United States
  • Solutionstart
    Technical Support Engineer
    Solutionstart Aug 2016 - Present
  • Xerox
    Account Service Representative
    Xerox Feb 2014 - Aug 2016
    Concord, Nc
    Provide first callback support for Xerox printers within Carolina Medical Center facilities, resolve software and customer-based issues, dispatching techs to resolve mechanical issues, and route non-printer issues to the correct departments. Document and close call tickets in MAGIC call tracking software and Xerox’s XSM. Process orders for clients.
  • Iss Solutions
    Help Desk Supervisor
    Iss Solutions Oct 2011 - Aug 2013
    Support team lead for Mono laser, Impact, and POS/Label printers. Work with engineering to provide Tier II and III support for customers, dealers, and on-site techs.
  • Iss Solutions
    Technical Support Rep
    Iss Solutions Dec 2007 - Oct 2011
    Stepped end users and on-site technicians through troubleshooting, installation, setup, repair, and maintenance of Okidata printing solutions.
  • Touchstone Wireless
    Repair Technician
    Touchstone Wireless Dec 2006 - Dec 2007
    Sorted, triaged, and refurbished cell phones
  • Radioshack
    Assisstant Manger
    Radioshack Sep 2005 - Dec 2006
    Assistant manager and sales associate in a number of retail stores in area
  • Mum Puppettheatre
    Sound Designer
    Mum Puppettheatre 2002 - 2006
    Created soundscapes and installed audio playback systems for live shows.
  • Act Ii Playhouse
    Sound Designer
    Act Ii Playhouse 2002 - 2005
    Worked with director to create aural ambiance and sound effects, as well as design, install, and maintain the physical sound system, and run the sound system for all performances.

John Mock Skills

Sound Sound Design Technical Support Windows Troubleshooting Windows Server Editing Printer Support Theatre Sound Reinforcement Os X Management Computer Hardware Microsoft Office Software Installation Audio Editing Customer Service Field Recording Acting Audio Engineering Pro Tools Mac

John Mock Education Details

Frequently Asked Questions about John Mock

What company does John Mock work for?

John Mock works for Solutionstart

What is John Mock's role at the current company?

John Mock's current role is Assistant Support Manager at SolutionStart.

What is John Mock's email address?

John Mock's email address is mo****@****ail.com

What is John Mock's direct phone number?

John Mock's direct phone number is +160974*****

What schools did John Mock attend?

John Mock attended Worcester Polytechnic Institute.

What skills is John Mock known for?

John Mock has skills like Sound, Sound Design, Technical Support, Windows, Troubleshooting, Windows Server, Editing, Printer Support, Theatre, Sound Reinforcement, Os X, Management.

Who are John Mock's colleagues?

John Mock's colleagues are Michael Johnson, Tony Depietro, Billy Drosinis, Vaggelis Tzanis, Basil Phibbs, Ioannis Tzanis, John Karagiannis.

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