Jonathan Chan Email & Phone Number

Bellevue, Washington, United States

Destiny Franchise=Current =QA Area Technical Owner-Review Design and QA Specs for Features that encapsulate a Release, specifically focusing on technical aspects and details for Test Planning and Allocation.-Investigative and Postmortem on Technical Bugs or Process failures to identify shift-left and/or permanent solution. Evaluate and propose cost/risk/value prop of various solutions through data analysis.-Creating Documentation, Process and Frameworks in technical aspects of content systems. Teaching other Leads.=Past=Embedded in an Area Leadership Team working at a Leadership level as an Area QA Lead. I collaborate with other Area Level Leaders (Area Lead, Area Engineering Lead, Area Producer, Area Art Lead). Our team manages our respective disciplines for an area responsible for several sub-sections of Destiny gameplay space.- Directly responsible for managing, mentoring and growing the Test Leads assigned to the various small teams under our area. I provide direction and training for all QA in our area umbrella. Our team supports 5 Small multi-discipline Dev Teams.- 3 Direct Reports, 5 Skip Level + Contingent Staff.

Greater Seattle Area

Facebook Horizon VR Project- Release Test Lead- Tech Test Lead- Special Features/Milestones Test Lead

Bellevue, Wa

Shipping Credits: Destiny 1, The Dark Below, House of Wolves, The Taken King, Rise of Iron, Destiny 2, Destiny 2: ForsakenFeature Owner: Destiny 1 Iron Banner Event, Destiny 1 Trials of Osiris Ritual, Sparrow Racing League Content, Destiny 2 Faction Rally Ritual, Destiny 2 Dawning EventTest Lead: Destiny 2 Season 1, Season 2, Season 3, Season 4, Faction Rally Renown Update, Whisper of the Worm, Solstice of Heroes Summer EventResponsibilities for last role held• Small Team Test Lead: Team consisting of 7 Developers and 4 QA.• Team responsible for Franchise wide Economy Systems Developments• Solicit/Apply Analytics Data to Inform and Drive Feature Improvements• Establish Small Team Rituals to support rapid iterationPast Responsibilities Small Team Test Lead for Live Events. Assist Producer in working with Design for creation, tracking and completion of User Stories and Tasks during sprint planning and ad-hoc feature requests. Assisted Source Control/Dev Ops with resolve file conflicts, branch and build stability for Release. Implementation of content bug fixes, verified by other QA. Pulling shelved CL for local building allowing faster test turn around/rapid iteration. Creating Test Plans, Test Specs and Test Passes. Managing 4 person test team. Point person for ad-hoc requests from Leadership. Sandbox Test: Running Test Passes against Abilities, Weapons, Armor, Vehicles. Checking for Local and Client networked activity, animations, cloth physics, art arrangements, weapons/armor perks and activity difficulty settings. Playtest Lab Manager – Lab outfitted with PS3, PS4, Xbox 360 and Xbox One consoles. POC for deploying SDK updates, maintaining hardware, telemetry captures and pulling crash dumps.

Austin, Texas Area

In-house Dev QA for AAA title Darksiders 2 (84 Metacritic) and Unannounced Project. PS3, XBox 360 and PC testing. Oblivion Engine. Point of contact for the PS3. Environment Art passes, collision passes, audio passes. Build prep and burn. Assisted Senior QA with tasks/assignments to junior QA. Point of contact for Japanese SKU on both consoles. Sprint and Milestone checks.

Tokyo, Japan

Cultural Studies Scholarship in Japan for Martial Arts Study in Asakusa, Tokyo, Japan. Obtained 2nd degree black belt.

Hong Kong

In-house consultant for Sanrio Digital, Hong Kong branch. Helped organize their process and pipeline. Conducted hiring and interviewing of additional QA staff. Setup testing environment and test cases. Communicated Publisher requests to 3rd party Developers and outsource partners. Streamlined content deployment and maintenance schedule for their facebook apps.

Carlsbad, Ca

In-house Dev QA for AAA title Transformers: War for Cybertron (76 Metacritic). PS3, XBox 360 and PC testing. Unreal Engine. Worked with production and design leads on daily basis in scrum. Maintained progress reports for Singleplayer campaign and Multiplayer. Ownership over half the campaign levels. First Pass TRC/TCR testing.

Madison, Wisconsin Area

In-house Dev QA for AAA title X-Men Origins: Wolverine (75 Metacritic) and Singularity (76 Metacritic). Unreal Engine, PS3, XBox 360 and PC testing. TRC/TCR checks, daily progression passes, daily progress reports, build prep/burning and milestone hotlists.

Honoululu, Hi

Content Writer for a web game that was not published commercially. Collaborated with lead game designer and lead programmer to prototype and implement gameplay mechanics. Testing and debugging of features as well as minor scripting.

Honolulu, Hi

In-house Dev QA for 2 Nintendo DS titles, Cosmos Chaos series. General bug bashing.

Online

QC Manager, volunteer position. Assisted Executive Directors with management and quality control of other volunteer staff. Created guidelines for staff interaction with the community. Conducted reviews and internal investigations.

Greater San Diego Area

In-house server GM for Everquest during Kunark/Luclin era. Provided customer service in-game, email and live chat. Investigated player claims via log sleuthing. Staked out areas with known exploits. Assisted QA test team during crunch.