With over fifteen years of progressive leadership experience in the healthcare industry, my core competencies lie in streamlining operations, ensuring compliance, and fostering team engagement. At Capital City Nurses, my mission is to enhance the quality of home health services across the Coastal Eastern Shore of Maryland & Delaware region. My dedication to operational excellence and my commitment to aligning with the company's values have enabled me to contribute diverse perspectives and lead teams effectively, ensuring both caregiver satisfaction and patient wellbeing.Since joining Capital City Nurses, I have led the operations out of four office locations, managing a workforce of over 200 caregivers and administrative staff. My role encompasses the supervision of care coordinators, recruitment specialists, and administrative support, all while providing interdisciplinary collaboration with clinical staff. My hands-on approach in healthcare leadership and process improvement has been pivotal in driving growth plans and maintaining a high level of patient and employee satisfaction.