Jonathan Glatt Email & Phone Number

• Processing of Investigational New Drug (IND) safety reports• Quality checking of documents, reports, tracking, communication and archiving on a daily basis• Timely and accurate generation and distribution of listings submitted to both internal and external recipients. Maintenance of auto-distributed reports and line listings. Tracking of requests in DOORS• Follow guidance in relevant manuals and working instructions which accurately describe the data retrieval tasks.• RRT contact for Global Case Management, clinical teams, global CSOs, and other key stakeholders regarding the data retrieval process, in order to provide data which fulfills the requestor's need. • Participate in the ongoing maintenance and enhancement of existing reports, based on requirements of the business. Provide training on new or updated reports to impacted teams.• Liaise with Business Support and IS department regarding the technical aspects of the various systems, with a focus on meeting expectations of the business unit and compliance with global regulations.• Identify business critical issues and escalate as applicable.• Ensure compliance with information protection guideline, privacy requirements and Data Retrieval SOP in order to provide requested data in accordance with Company policies and global regulations.• Participation in local and/or international project groups. Complete special projects as assigned.

Yoh Contractor providing support to Boehringer Ingelheim'sGlobal Pharmacovigilance & Regulatory Reporting department.• Assist my team as situations arise to the best of my ability and knowledge• Assist with archiving of emails sent and received by our reports team• Assist with inspection readiness in preparation of an FDA visit and when they arrive• Assist with various projects that arise, utilizing Excel spreadsheets, PowerPoint and Word• Create distribution lists for multiple drugs for IND Safety Reports• In charge of month end reconciliation and archiving of all documents created• In charge of researching missed IND Safety Reports, reconciliation if needed, documenting and delivery of the reports if needed• Maintain 100% compliance in both time frame and accuracy for all documents I create, send out, track, archive, etc• Maintain 100% compliance in both time frame and accuracy for Learning One Source E-Learning system • - Manage statuses and process updates for cases in the Information Requests Management System (IRMS) database• Perform content quality checks on submitted documents to Investigators • Prepare investigator reports for filing and archiving in CTMF (Clinical Trail Master File), Electronic Archiving System• Processing of Investigational New Drug (IND) safety reports• Quality checking of documents, reports, tracking, communication and archiving on a daily basis• Submit confirmation of IND Safety Report distribution to investigators to Clinical Field Operations and management. • Work with other groups when needed

• Provided knowledge to new hires and other departments• Worked closely with colleagues to become an expert on specific clients• Met productivity goals by paying attention to detail by providing timely and accurate data entry• Learned various systems (Atlas, Outlook) and procedures• Broadened my analytical mindset• Inputted employees personal information • Inputted client information (billing information, managers, work locations and department codes)• Met productivity goals by paying attention to detail by providing timely and accurate data entry• Verified policy information selected by confirming it matched necessary standards• Reviewed addendums and special instructions for any variances to the normal policy

Shelton Ct

• Provided product knowledge and contract-specific details to clients• Attained a thorough understanding of the investment/annuity business, and tax regulations regarding annuities• Learned various administrative PC systems, including VPAS, ADA, CFE, Lotus• Assisted in problem resolution to ensure client satisfaction• Instructed colleagues on operational processes and other best practices• Worked closely with other departments to ascertain information to better serve the client