Jonathan Gurney Email & Phone Number

Hingham, Massachusetts, United States

Boston, Massachusetts, United States

Framingham, Massachusetts

PROFESSIONAL PROFILEExperienced: 4 years Retail management with proven results.Leadership: Led teams of up to 20 sales specialist, leading team to increase sales and promotion of the REI Co-Op. Developed 4 staff to RSM role. Currently developing 3 newly promoted RSM’s.Results: Consistently leading and learning - exceeding store revenue sales, increase sales in Softgoods department by 7% and employee engagement scoresRELEVANT WORK EXPERIENCEREI Retail Sales Manager - Framingham, MA - August 2015 - PresentSupported the store manager to meet/exceed year over year revenueCreated processes for price change improvement and customer service scores Recruited, hired and trained sales specialists, developing them into productive team members with excellent product knowledge and the co-op wayCoordinated schedule writing for the entire store and successfully managed payroll for the entire year. Recognized for being top payroll mgmt. in 2017 (three out of four quarters number 1).Planned and executed seasonal floorset implementation to ensure they met company standards Chosen as Visual Lead for 2 store openings

Boston Area

Retail Sales experience: Key Holder:Active duty manager, opening duties, customer appeasement, driving sales and various retail metricsAddressing customers need and discussing the possible/necessary options for the pursuit of outdoor adventures/sports, extensive experience with footwear and outerwear, camping and bicycle sakes, customer satisfaction, re-stocking, and tidiness of department

I worked with Hampton Creek, bringing healthier and more affordable food to everyone, everywhere and believe solving the problem of the food system means solving it for everybody – not just those who can afford it. What's cool about Hampton Creek’s technology, is that it's based upon understanding plants from every corner of the planet, and enables consumers, food manufacturers, and the largest retailers around the world, to offer better, healthier products, at a more affordable cost.

Acton, Ma

Retail Sales experience: Addressing customers need and discussing the possible/necessary options for the pursuit of outdoor adventures/sports, extensive experience with POS, customer satisfaction.

Portsmouth, New Hampshire

Operated a coffee shop under the supervision of a head manager, during which I was in charge of 4-8 employees ensuring the shop was in pristine working order, customer satisfaction guaranteed, extensive experience in Barista duties, Open/Close operations of the store, as well as daily chores (cleaning, prep work)

Responsible for supervision of crew and management of daily sales activities, including opening the store, preparations for the workday, cash transactions, enforcement of proper regulatory guidelines and responding to organizational issues * Training of new employees and building a positive, work-friendly environment for customers and staff * Skilled in complex coffee preparations

Collected, extracted, analyzed air filter samples and compiled data for the AIRMAP air quality and climate program

Assisted Senior Counselor in planning, organizing and conducting group activities for campers ranging between five and seven years old

Trained and supervised staff members to effectively meet customer needs * Opened and closed theater, handled cash transactions, deposited daily receipts for general manager; cleaned and restocked refreshment counter

Bachelor'S, Psychology

Work, Science; General Biology I

Bachelor Of Arts, Psychology

Related Coursework: * Cognitive Psychology: Animal Cognition, Neurobiology of Mood Disorders, Health Psychology, Child Development.