Jonathan Torres Email & Phone Number

Irvine, California, United States

Leading process control enhancement initiatives including planning, scheduling, and status reporting to ensure successful implementation. Aligning all Ops centers to identify, recommend and execute changes to systems, process, policy and procedure and ensure lockstep execution of strategic initiatives.

Irvine, California, United States

Origination characteristics analytics, trend tracking and monitoring for the purposes of controlling and managing credit risk. Analyzed historical portfolio performance to determine relationships and qualifiers between upstream buying and downstream loan performance.

Newport Beach, California, United States

Purchased sales finance contracts from franchise automobile dealerships. Performed analysis to determine whether the loan applicant met acceptable underwriting standards. Negotiated loan terms with dealer personnel while minimizing HCA risk. Reviewed out of policy credit requests while managing exceptions.

Pasadena, California, United States

Assisted in the execution of the Operational Risk Program for the Line of Business.Provided analytical and administrative support within an internal control environment.Gathered and organized data that helped track, report, and manage internal control gap issues and mitigation plans.

Los Angeles, California, United States

Operated out of a fast-paced centralized phone based sales environment.Served as resident expert for Small Business products, services, and strategies through the telephone channel.Teamed with sales and support partners across the enterprise to acquire and deepen Small Business customer relationships with a focus on client delight and retention.Managed a portfolio of clients while expanding a book of business through the use of Customer Relationship Management (Salesforce).

Covina, California, United States

Built customer relationships and provided expert financial advice.Understood customers’ financial needs and showed them how to get the greatest possible value from Wells Fargo products and services.Developed and maintained relationships with Wells Fargo partners to maximize sales opportunities.

Covina, California, United States

Customized insurance programs to suit individual clients.Analyzed insurance programs and suggested additions or changes.Explained features, advantages and disadvantages of various policies to promote the sale of insurance plans.Sought out new clients and developed clientele by networking to find new customers and to generate lists of prospective clients.

Arcadia, California, United States