Jonathan Whitt Email & Phone Number

As the Audi Service Manager at THE COLLECTION, I bring over two decades of experience in the automotive service industry, with a proven track record of excellence in customer satisfaction and team leadership. My journey began as an Inventory Associate at CarMax, where I worked my way up to Sr. Service Consultant, honing my skills in customer service and developing a keen eye for process improvement.In 2011, I joined Mercedes-Benz of Miami as an Assistant Service Manager, further refining my skills in a high-end, fast-paced environment. I transitioned to THE COLLECTION in 2013 as an Assistant Service Manager and was promoted to Service Manager in 2016. Throughout my career, I have built a reputation for being analytical, organized, and highly logical. These positions allowed me to thrive in fast-paced environments, leading to my current role as Service Manager at THE COLLECTION.In my time at THE COLLECTION, I have been committed to fostering a positive and productive work environment. My focus is always on creating and refining processes that enhance efficiency and customer satisfaction. I am particularly proud of being recognized as an Audi Magna Society recipient in 2023 and receiving the Top Service Manager CSI award in 2019. These accolades reflect my dedication to excellence and my unwavering commitment to both customer and employee satisfaction.My professional goals include continuing to develop others to achieve their potential, helping them define new goals, and avoiding complacency. I believe in leading by example, demonstrating integrity, and maintaining a fair and approachable demeanor.In every role, I strive to uphold the highest standards of integrity and character, believing that these values are essential to long-term success. I am focused, determined, and well-balanced, always aiming to motivate and support my team in delivering exceptional service.

Listed skills include Customer Service, Customer Satisfaction, Automotive, Management, and 25 others.