EXPERIENCE5 years as serving as primary security resource detecting network intrusion attempts and responding to security incidents across 50+ clients7 years Designing and Maintaining backup solutions including Veeam, Rapid Recovery, and Datto10 years mentoring and training techniciansKEY STRENGTHS+Security & Incident Response+Endpoint, Server, Network and Firewall log analysis and aggregation+Backup & Disaster Recovery planning+Email Security & Spam Filtering+Cloud Service Administration & Migration+Scripting And Automation with RMM systems and Powershell+Windows Server, Hyper-V, VMWare, Active Directory & Exchange AdministrationPROFICIENCIES+Client & server-level security tools including Webroot, Malwarebytes, Cisco Umbrella, Wireshark and Sysinternals products+Server, network, and endpoint security hardening techniques including Group Policy best practices, password hygiene+Planning and maintenance of Backup & Disaster Recovery servers and systems for environments of all sizes+Administration of cloud and on-premise spam filtering - McAfee, Symantec, Fusemail, Reflexion, Proofpoint, Office 365 & GSuite+Email security hardening & phishing prevention techniques including SPF, DKIM, & DMARC+Cloud email and server migration, experience with 3rd party tools including Skykick and MigrationWiz+Configuration & troubleshooting firewalls including Sonicwall, Fortinet & Watchguard+RMM software - Connectwise Automate & Connectwise product suite, AddigyPROJECTS & ACCOMPLISHMENTS+ Implemented company-wide best practices for On-premise Exchange to Office 365 email migrations+ Exchange Administration including configuration, migration, and operational best practices+ Primary resource for Office 365 & GSuite administrative operations for multiple clients+ Developed incident response procedure used across 50+ clients+ Implemented IT Glue documentation management system, designed documentation structure used across a variety of clients, and served as documentation system administrator+ Created internal training materials for highly technical tasks including advanced malware removal techniques, Office 365 email migrations, and DNS server migration+ Security incident response including ransomware attacks, spear phishing, and network intrusions+ Created and analyzed simulated phishing campaigns using automated and manual methods for user education+ Configuration and creation of custom spam filtering and Exchange rules to target and prevent spear phishing and CEO fraud
Listed skills include Virus Removal, Windows, Os X, Android, and 19 others.