Jon Bravo Email & Phone Number

Dallas, Texas

Systems administrator for Dallas office. Manage day-to-day operations, servers, LAN, desktop, and telecom systems.• Oversee day-to-day on-site desktop, server, and infrastructure support for Dallas office• Server Administration – VM, Domain, file, AD, and print servers including securities, shares, updates, patches, server health.• Involved in planning and implementation of operating system upgrades. • Active Directory administration of Users, groups, and computers.• Deskside end-user support as well as remote support firm-wide staff via Teams chat, remote tools.• Coordinate/Liaison between vendors and management• Involved in conducting training courses for staff and composing monthly IT articles for the firm.

Dallas, Texas

Dallas/Fort Worth Area

• Provide on-site and remote desktop, server, and LAN support for various clients. • Windows Server 2008 and 2012 Administration, Active Directory• Assist in planning and implementation of special projects. • Exchange and Office 365 administration. • Support Windows and Mac desktop environments, support of mobile devices (iOS, Android).• Support different Virtual Environments using VMware and HyperV

Carrolton, Tx

consultant providing remote and on-site dekstop, server, and network support for various clients.

Dallas/Fort Worth Area

IT Site Leader – Southwest Region 2006 to 2015Systems administrator for Southwest region. Managed day-to-day operations, servers, LAN, desktop, and telecom systems for multiple offices.• Server Administration - Domain, file, and print servers including securities, shares, updates, patches, server health.• Responsible for Windows Server 2003, 2008, and 2012. • Provide support for Windows 7. • Active Directory administration of Users, groups, and computers.• Provided end user support, when needed, as well as remote support for various locations.• Managed multiple service request and incident queues via Service Now.• Project Management• Led various technical teams through planning, design, and successful implementation of large scale data migration for data consolidation.• Project lead in the planning and successful implementation of complete PC hardware refresh and OS update in various offices.• Asset Management- Managing software licensing, procurement, ordering of hardware, and inventory management via Altiris.• Mobile support – Blackberry, GOOD for enterprise (Android, Apple)