Primary responsibility is ensuring the design for Microsoft Unified Communications solutions and then performing the deployment of the solution. These solutions primarily use Microsoft Lync Server/Skype for Business and Exchange Server Unified Messaging. Each solution involved working closely with the customer and if present the PBX channel partner to ensure the design would interoperate within their existing voice and data environment, and also meet their business objectives. In… Show more Primary responsibility is ensuring the design for Microsoft Unified Communications solutions and then performing the deployment of the solution. These solutions primarily use Microsoft Lync Server/Skype for Business and Exchange Server Unified Messaging. Each solution involved working closely with the customer and if present the PBX channel partner to ensure the design would interoperate within their existing voice and data environment, and also meet their business objectives. In preparation for deployment, assessed each customer’s infrastructure for Active Directory, Windows Server, Exchange Server, LAN/WAN, server and communication of hardware readiness. Worked with customers, channel partners and Project Managers to ensure a smooth delivery of the solution. Many of the solutions involved Nortel/Avaya voice products and also non-Nortel voice products such as the Audiocodes/Sonus gateways connecting to Nortel PBXs, 3rd party PBXs or the public telephone system. This role involves travel nationwide or working remotely with customers to deliver the solution.The Senior Unified Communications Architect position also served as team lead and escalation point for problems encountered during deployments by other Time2Market Engineers. Show less

As a Co-Founder of the Microsoft UC-focused, community-led conference, Comms vNext, myself and the rest of the Board have created an annual conference that brings the Skype for Business and Microsoft Teams communities together to dive deep into technical content and network with each other to the benefit of everyone in the community.

Heroes Of Impact launched in 2021 with a mission to develop the next generation of leaders through a big vision and innovative strategy.Throughout the pandemic we connected youth, trained leaders, hosted events, met needs in the community, worked with schools to serve and mentor students, and had great success.

First Priority Front Range connects the community, develops student leaders, and makes a positive difference in schools. As a Board Member I drive decisions around the direction of the non-profit to maximize our mission of connecting the community and giving opportunities to student leaders to grow in their abilities. I also serve as a technical resource for the organization.

Unified Communications Network Engineer. Primary responsibility is ensuring the design for Microsoft Unified Communications solutions (including Voice Pilot and Lighthouse trials) is without error and able to be delivered by an Integration Engineer. These solutions primarily used Microsoft Office Communication Server 2007 R1/R2 and Exchange Server 2007 Unified Messaging. Each solution involved working closely with the customer and channel partner to ensure the design would interoperate within… Show more Unified Communications Network Engineer. Primary responsibility is ensuring the design for Microsoft Unified Communications solutions (including Voice Pilot and Lighthouse trials) is without error and able to be delivered by an Integration Engineer. These solutions primarily used Microsoft Office Communication Server 2007 R1/R2 and Exchange Server 2007 Unified Messaging. Each solution involved working closely with the customer and channel partner to ensure the design would interoperate within their existing voice and data environment, and also meet their business objectives. In preparation for deployment, assessed each customer’s infrastructure for Active Directory, Windows Server 2003/2008, Exchange 2007, LAN/WAN, server and communication hardware readiness. Worked with customers, channel partners, Project Managers, and Integration Engineers to ensure a smooth delivery of the solution. The Unified Communications Network Engineer position also served as team lead and escalation point for problems encountered during deployments. During the Microsoft fiscal year ending June 30, 2009, Nortel was number one in nominations of Voice Pilot trials.Unified Communications Integration Engineer. Served as an Integration Engineer for complex Unified Communication solutions for high profile and high risk projects. These solutions involved Nortel voice products (CS 1000, Meridian, Nortel Multimedia Conferencing and Secure Router 4134) and also non-Nortel voice products such as the Audiocodes gateway connecting to Nortel PBXs, 3rd party PBXs or the public telephone system. This role involved travel nationwide to customer sites to deliver the solution.SharePoint Administrator. Created SharePoint site from scratch for the Microsoft-Nortel Innovative Communications Alliance Integration team to assist with tracking of deployments, team member schedules and best practices. Work done on this site became a model for all of Global Operations deployment practices. Show less

Tier 2 Support. Served as the team lead and set the work priorities for other team members. Tier 2 Support was responsible for installation and troubleshooting of Nortel voice and data products, for managed services customers and served as the last stop before escalation to vendor support. Managed key customer systems from day to day performing maintenance, along with Moves, Adds, and Changes. Creation of reports for management and billing of customer. This position involved some travel to… Show more Tier 2 Support. Served as the team lead and set the work priorities for other team members. Tier 2 Support was responsible for installation and troubleshooting of Nortel voice and data products, for managed services customers and served as the last stop before escalation to vendor support. Managed key customer systems from day to day performing maintenance, along with Moves, Adds, and Changes. Creation of reports for management and billing of customer. This position involved some travel to customer sites.Engineering. Served as a team lead for the Engineering team in the area of Business Communication Manager (BCM) PBX and MCS 5100 (UC SIP Platform) deployments. The Engineering team of Managed Services is tasked with the deployment and upgrades of Nortel based voice and data systems for Managed Services customers. Served as an escalation point from problems related to Engineering deployments of BCM and MCS 5100 solutions.Training. Developed and delivered custom training for team members based on Nortel products. The training focused on Nortel MCS 5100 and Business Communication Manager PBX. Reviewed product documentation and provided corrections to product design. Show less

Professional Services Engineer. Installation and troubleshooting of Nortel voice and data products in a customer environment. The Advanced Deployment Group was commissioned to install and troubleshoot all new product introductions and fill a gap where channel partners and other support groups needed to come up to speed. This position required each engineer to be ready to handle unexpected problems, and think quickly about possible solutions to those problems. The Advanced Deployment Group… Show more Professional Services Engineer. Installation and troubleshooting of Nortel voice and data products in a customer environment. The Advanced Deployment Group was commissioned to install and troubleshoot all new product introductions and fill a gap where channel partners and other support groups needed to come up to speed. This position required each engineer to be ready to handle unexpected problems, and think quickly about possible solutions to those problems. The Advanced Deployment Group typically started working with a product during the Alpha phase of development and then began to perform installations for customers during the Beta phase. This position involved a great deal of travel nationwide and working with customers directly. Working alongside the Advanced Deployment Group manager, developed Nortel Voice over IP Network Assessment service and methodologies for pre-sales and post-installation environments. Today, nearly every Voice over IP installation has a Network Assessment performed before installation begins to ensure a smooth delivery of the solution.SharePoint Administrator. Created SharePoint site from scratch for the Advanced Deployment Group team to assist in sharing of information, team member schedules, and contacts.Training. Developed and delivered custom training for team members on Nortel based solutions. The training focused on Network Assessments, Data Communications, TCP/IP Routing, Nortel MCS 5100 (UC SIP Platform) and Business Communication Manager PBX. Reviewed product documentation and provided corrections to product design. Show less

Network/Communication Systems Manager. Network Administration of Microsoft Windows NT Server 4.0 network with Microsoft BackOffice using Compaq Server hardware and software. Router and network hub configuration and management. Network wiring using Category 5 Unshielded Twisted-Pair and Fiber Optics. Provided end-user support on a daily basis.Worked on a three person team that was responsible for building a state-wide private ATM network (3 Lakewood sites, Grand Junction, Colorado… Show more Network/Communication Systems Manager. Network Administration of Microsoft Windows NT Server 4.0 network with Microsoft BackOffice using Compaq Server hardware and software. Router and network hub configuration and management. Network wiring using Category 5 Unshielded Twisted-Pair and Fiber Optics. Provided end-user support on a daily basis.Worked on a three person team that was responsible for building a state-wide private ATM network (3 Lakewood sites, Grand Junction, Colorado Springs, and Morrison) that integrates data, voice, and video technologies over a T-1. Voice network included the install of a Nortel Meridian PBX and five remote Nortel PBX systems. Data network hardware consisted of 3Com CoreBuilder and PathBuilder products. Responsibilities for data and voice included specifying and implementing data communications hardware and architecture. Show less

Internship. Software testing of G3MA PBX provisioning software developed by Lucent Technologies exclusively for their Definity Enterprise Communication System product line. Software testing of MultiMedia Communication eXchange a software product that uses a workstation to make multimedia calls to other users via LAN, WAN and the PBX. User support, installation of Windows NT. Internet based development for the System Verification Intranet, hardware/software installation and configuration.