Jon Place Email & Phone Number

Durham, United Kingdom

Primarily engaged to handle business analysis and process improvements as part of major Savings, Current Account and Residential Mortgage programmes for the App based bank; spanning multiple workstreams including Collection & Recoveries, CASS, Power of Attorney, Credit Payment Recovery, Fixed Term Saver maturities, Mortgage PCVs and IFRS-9 Calculation Engine & Financial Reporting standards.Operates in an agile environment and facilitates workshops with key business stakeholders to… Show more Primarily engaged to handle business analysis and process improvements as part of major Savings, Current Account and Residential Mortgage programmes for the App based bank; spanning multiple workstreams including Collection & Recoveries, CASS, Power of Attorney, Credit Payment Recovery, Fixed Term Saver maturities, Mortgage PCVs and IFRS-9 Calculation Engine & Financial Reporting standards.Operates in an agile environment and facilitates workshops with key business stakeholders to capture core requirements. Produce as-is & to-be process maps, user stories and acceptance criteria including impact assessments for all business change requests.Work closely with solution architects, external suppliers, UX / App development teams and testing to support sprint cycles. Demonstrate latest builds to business users and elicit further changes to feed into next iterative cycle. Provide valuable input to training for new solutions and verify alignment to core requirements prior to releases. Show less

Completing analysis of complex problems to identify key issues and root causes, in order to develop innovative and effective solutions. Demonstrating skills in facilitating and interviewing with business and technical leaders to gather and validate business requirements. Overseeing business process and technical mapping. Completing Gap analysis to identify tasks and activities required to successfully transition towards TO BE processes, including MOSCOW rated business requirements, detailed… Show more Completing analysis of complex problems to identify key issues and root causes, in order to develop innovative and effective solutions. Demonstrating skills in facilitating and interviewing with business and technical leaders to gather and validate business requirements. Overseeing business process and technical mapping. Completing Gap analysis to identify tasks and activities required to successfully transition towards TO BE processes, including MOSCOW rated business requirements, detailed design documents, (As Is/To Be) process maps, requirements traceability matrix.Completed quality review of business procedure documents and training. Managed system enhancements through User Acceptance Testing and supported design products through Business Readiness Testing. Aided planning of implementation pre go-live, including internal/external communication development and supported releases post go-live, ensuring lessons learned were captured. Show less

Higher National Diploma, Public Administration

National Diploma, Business And Finance