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Professional, Certified Customer Success Manager helping clients maximize the value in their product acquisition - proactive, success-oriented, analytics focused, retention & loyalty driver; Knowledge of leading clients through the client success journey and developing strategic success plans. I have strong leadership skills, solution oriented mindset, and have the ability to drive meaningful results; Expert on best practices in change management & customer success methodologies while being a trusted advisor to define, drive, and demonstrate the value (ROI) delivered.CONTACT ME:► 561-789-2946
Trimble Inc.
View- Website:
- trimble.com
- Employees:
- 9928
-
Sr. Customer Success ManagerTrimble Inc.Boca Raton, Fl, Us -
Sr. Customer Success ManagerE-Builder Jun 2019 - PresentBoca Raton, Florida, United StatesResourceful and dedicated, senior level Customer Success professional with a record of increasing ARR and creating raving fans. Passionate about improving customer adoption and account success. Enterprise SaaS Project & Program Management Software for Construction Owners. e-Builder is a Trimble company.Understanding customer’s business strategies and applying Customer Success methodology to lead them through their journey, with a focus on adoption and highly successful customer outcomes. Passion, expertise and focus lead me to client satisfaction, renewals, client advocacy and expansion. -
Customer Success ManagerProcessmap Corporation Jul 2015 - Jun 2019 -
Strategic Account ManagerNtt America Sep 2014 - Jul 2015Boca Raton, Florida -
Software Account ManagerExamsoft Worldwide, Inc. Dec 2011 - Dec 2013
Jon Wayne Skills
Jon Wayne Education Details
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Certificate In Construction Project Management
Frequently Asked Questions about Jon Wayne
What company does Jon Wayne work for?
Jon Wayne works for Trimble Inc.
What is Jon Wayne's role at the current company?
Jon Wayne's current role is Sr. Customer Success Manager.
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What schools did Jon Wayne attend?
Jon Wayne attended New York University, Columbia University In The City Of New York.
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