Joseph N. Email & Phone Number

Saint Paul, Mn, Us

United States

Lead the Data Platform Engineering team at RVOH supporting data science, data engineering, data analytics and other data teams. We focus on developer experience and infrastructure management as well as data security and cost optimization.

Remote

*Moogsoft was acquired by DellIn my current role, I continue to lead the Platform and DevOps team after transition to Dell. I have since taken over the Cost Optimization and Information Security teams directly into my team. We provide all SRE / DevOps / IT / Security and Cost Optimization services to the Enterprise serving Moogsoft customers.A few of my successes in this role include:• Taking on the Cost Optimization and Information Security team, ultimately being responsible for Audit, compliance, security controls and incident response. • Retained all team members through the transition period by being transparent and supporting my team based on their individual needs they migrated to Dell• Took part in Executive offsite meetings as we transition to Dell to help make decisions on new projects• Continue to develop and build the AWS environments serving Moogsoft customers, using Terraform, K8S, AWS, Grafana, and Prometheus.• Oversaw code reviews of Terraform, Bash, and Python while also contributing to the codebase.• Worked with our vendors to renew contracts and transition from Moogsoft contracts to Dell contracts.

San Francisco, California, United States

In this role, I led and grew the Platform teams at Moogsoft. We provided Infrastructure, Site Reliability Engineering, Quality Assurance, and DevOps services to the Enterprise.• Oversaw a remote onboarding training processes to improve new hire experience.• Assisted in sharing remote work tips and pushed on the importance of culture with remote employees.• Continued to spearhead a shift to a DevOps culture throughout engineering.• Designed and implemented new additions to the platform to increase velocity and reduce time to deploy.• Created initiatives around stronger testing and pushed for a mentality of quality as a culture rather than a job. • Worked very closely with security and IT to aid the platform team and more tightly couple security with SRE initiatives.• Run postmortem meetings leveraging blameless methodologies.• Took part in Incident Response processes to ensure communication up and out occurred as needed, as well as informing customers of outages.• Redesigned the customer support escalation processes and functions to improve customer experience and enable support to better provide details to engineering for quicker resolution. • Created internal training and documentation initiatives to improve technical prowess across all areas of the business. • Spoke directly to customers about the needs of our product, and gaps in our existing offerings.• Maintained and controlled a Cloud budget to help optimize and reduce monthly infrastructure spend.• Remain technically inclined to help support code review, occasional IC work and system architecture improvements using Terraform, Promethus, Grafana, Opensearch and other AWS offerings.

Remote

I provided technical leadership to a team of 10 Engineers, achieving a high average sprint completion rate of 90%, and maintaining team morale and motivation. My duties also included setting the technical direction and architecture of the Cloud Infrastructure, working collaboratively with Senior Engineers to ensure scalability, reliability, and cost-effectiveness.A small selection of my key accomplishments in this role are:• Implemented an efficient on-call rotation strategy, spanning multiple time zones, ensuring 24/7 availability of critical services with a 99.99% uptime rate.• Planned and executed bi-weekly sprints and retrospectives, leading to a 70% increase in team productivity and a 60% decrease in time to market for new product features.

San Francisco, California, United States

My core responsibilities in this role included building and maintaining high-performance AWS cloud infrastructure, creating Terraform scripts for infrastructure deployment, implementing automated deployment pipelines, participating in on-call rotation, swiftly resolving critical issues, collaborating with cross-functional teams, and ensuring the overall success of the company's SRE function.Key Accomplishments:• Contributed to the successful design and launch of a new SaaS offering by utilizing industry best practices and deploying cutting-edge technologies.• Designed new monitoring solutions and tools, enabling faster diagnosis and resolution of system issues.• Optimized system performance and reliability by implementing industry-standard fault tolerance, redundancy, and scalability practices.

Edina, Mn

As an accomplished Cloud Architect, I have had the privilege of designing and implementing innovative cloud solutions for Realogy Holdings that have produced tangible and impressive results. Through my expertise in Azure and AWS, I have been able to reduce infrastructure costs by a remarkable 75%, resulting in significant savings for the organization. Moreover, my cloud-based solutions greatly increased operational efficiency, allowing Realogy Holdings to optimize their resources and streamline their workflows.Key Accomplishments:• Optimized the cloud environment and improved application performance by 80%• Spearheaded the migration of critical workloads of a large Enterprise to the Cloud, leading to increased agility and scalability of IT infrastructure while minimizing downtime by 90%.

Edina, Mn