Joseph Vallone Email & Phone Number

• Provide excellent customer service, exceeding patient satisfaction goals consistently• Promote patient retention with highest in district team loyalty card scan rates• Provided team stability and patient continuity of care through pharmacy ownership change to Walgreens in January, 2018• Promote business and patient care through MTM services Mirixa and Outcomes• Increase business and patient care by promoting our immunization services

Charleston, South Carolina Area

• Managed activities / schedule of staff / pharmacy operations / inventory levels• Provided excellent customer service to maintain repeat business / referrals• Assured compliance with controlled substance record keeping / security requirements • Achieved highest operational efficiency score (We Care) in district 2014, 2015• Achieved highest We Care score in store chain 2 months, 2015• Exceeded customer service targets 2014, 2015

Charleston, South Carolina Area

• Effectively completed prescription-filling tasks not restricted to pharmacists• Appointed team trainer / mentor of new pharmacy employees• Provided excellent customer care, driving 86% increase in script sales• Gained proficiency in different pharmacy operating systems: PDX / RedRx• Promoted Target services; Clear Rx / Auto Refill / rewards program / $4 refills

Charleston, South Carolina Area

Research assistant to multiple laboratories in the Neurology Dept. focused on studying addiction behavior.

Boston, Ma

Research Assistant to respiratory physiology laboratory

Pharmd, Pharmacy

Bachelor'S Degree, Biology/Biological Sciences, General