Josh Spivak Email & Phone Number

San Francisco Bay Area

Drove product management and business development efforts for tracking and broadcast products within SMT’s baseball portfolio. Worked directly with engineers in an Agile environment to develop new products and features, as well as maintain and improve in-market products. Interfaced with MLB team front offices, national/regional sports networks, and amateur.

San Francisco Bay Area

Mountain View, CA

Responsible for guiding strategy and development of the Virgin Mobile "Beyond Talk" product roadmap by generating and delivering products end-to-end, managing and improving in-market products, pursuing and establishing partnerships, and tracking performance to ensure achievement of key business metrics.

• Responsible for training roadmap and delivery of the Virgin Mobile, Broadband2Go and Assurance Wireless brands.
• Conceptualized and created online product training modules for over 300 corporate and field sales employees.
• Directed online product training used by retail associates at over 22,000 locations nationwide.

• Responsible for improving product understanding and awareness by creating a variety of marketing and training materials, utilized by the national field marketing team and corporate retail partners.
• Developed field strategies implemented by a nationwide team of 40 representatives covering over 3,500 locations.
• Attended events held by major retailers, providing product training to retail and corporate level employees.

• Served as the primary Virgin Mobile contact to over 100 different retail locations, interacting with wireless consumers and salespeople on a daily basis.
• Gauged customer and retailer sentiment, providing client with areas of improvement and demand for new products.
• Produced client-deliverable analyses highlighting consumer trends, competitive activity, and retailer behavior.
• Frequently called upon by client to present field level insight at large-scale corporate gatherings.

Bachelor Of Arts, Communication, Other Concentrations: Marketing, Public Relations, Rhetoric, Spanish, Communication Studies

Product Management: The Art And Science Of Building Great Products (Continuing Studies - 2015)