• Direct the delivery of IT services to businesses and individuals in the local community.• Cultivate friendly, professional relationships that promote satisfaction, retention, and referrals.• Recommend technologies, tools, and platforms to best suit business needs and customer demands.

• Monitor the completeness and accessibility of a large MS Access SQL database.• Evaluate the entry of client and analytical data for accuracy.• Submit reports to clients and fulfill information requests.• Implement automations to streamline data management tasks.• Lead the documentation of data management processes.• Produce scripts to parse QA/QC data; establish QA/QC templates for ISO audits.• Retrieve data for multiple open records requests.• Deliver training for… Show more • Monitor the completeness and accessibility of a large MS Access SQL database.• Evaluate the entry of client and analytical data for accuracy.• Submit reports to clients and fulfill information requests.• Implement automations to streamline data management tasks.• Lead the documentation of data management processes.• Produce scripts to parse QA/QC data; establish QA/QC templates for ISO audits.• Retrieve data for multiple open records requests.• Deliver training for staff and student interns on use of internal applications, data management processes, and writing applications. Show less

• Facilitated the delivery of comprehensive IT support for laboratory staff. • Coordinated workstation deployment and Windows/Ubuntu server building and maintenance.• Troubleshot and/or repaired laboratory equipment. • Identified an opportunity to automate several IT tasks. • Partnered with the IT Manager to troubleshoot internal applications. • Devised strategies to mitigate security vulnerabilities. • Authored and updated documentation to reflect IT… Show more • Facilitated the delivery of comprehensive IT support for laboratory staff. • Coordinated workstation deployment and Windows/Ubuntu server building and maintenance.• Troubleshot and/or repaired laboratory equipment. • Identified an opportunity to automate several IT tasks. • Partnered with the IT Manager to troubleshoot internal applications. • Devised strategies to mitigate security vulnerabilities. • Authored and updated documentation to reflect IT processes.• Oversaw the setup and management of the Active Directory OU for AESL. • Appointed as the Departmental Network Liaison for AESL; implemented analytics for the AESL website; created social media and business pages for AESL. • Led the training for staff on remote work during the COVID-19 pandemic.• Maintained oversight of the LISTSERV for SERA-IEG-6.• Generated and interpreted analytical reports for clients. • Served as the backup for data entry.• Designed and maintained the websites for 3 organizations.• Conceptualized and developed scripts and applications using JavaScript ES6, SQL, Python 3, and Batch. Show less

• Developed a client base of friends, family, businesses, and others.• Delivered IT-related services, including website development and issue troubleshooting/resolution.• Demonstrated proficiency in the installation/maintenance of most versions of Windows and Linux OS.

• Delivered comprehensive IT support for students and staff. • Optimized the running of network cabling to data centers. • Performed workstation imaging and deployment.

Primary Patient Technician

Primary Patient Technician, Non-Emergency Medical Transports

Primary Patient Technician

UGA Young Dawgs Internship Program. Interned in the THINC Lab (http://thinc.cs.uga.edu/) under the supervision of Dr. Prashant Doshi. Implemented sonar localization on a robot using a Markov Chain Monte Carlo method. This involved writing code in C++ with Visual Studio, creating maps, and configuring the robot.