Accountable for all documentation processing for shipping and receiving explosive/inert/hazardous materials for large weapons testing installation. In charge of ammunition database and inventory control of all on board ammunition. Maintained database according to material received, material moved or transferred, material used and material shipped.Position success depended in large part on precision of reporting, inventory maintenance, and attention to detail. Communicated largely by telephone and in-person with test directors, military and government personnel, and Department of Defense contractors.

Provided customer care by processing finance package and was moved into warranty Clerk position at sale of business. Also performed service department cashiering, some accounts receivable and daily close of business tasks. Served as first point of contact for all warranty service, cancellations, and changes. Known as friendly, approachable staff member who could get the job done with precision and quickly in support of customer care.Tracked all new and used car inventories using list of VINs provided by sales persons. Maintained inventory database, posting new vehicles and removing sold vehicles by stock number and VIN.

Ran office that housed sales and service department for office equipment distributor. Answered telephone, directing calls to correct staff member or department; processed incoming and outgoing mail; and accepted and distributed incoming packages.Input sales orders, proposals/estimates, and scheduled events, meetings, and training. Provided support by telephone for sales and service teams throughout the work day.Made hotel and airline reservations for travel for all staff as needed. Collaborated with Phoenix staff and managers as required to complete tasks.

Provided back-up support for service writers/department. Processed warranty claims and payment, booked appointments, and served as desk receptionist. Served all telephone and walk-in customers in a friendly, professional manner in support of customer satisfaction and repeat/referral business.Successfully completed Master certification in Ford Motor Company service writing as warranty administrator. Processed and reconciled close of business receipts to cash.