Joy Carter Email & Phone Number

Arlington, Va, Us

Arlington, Va, Us

Arlington, Va

• Manages strategic operations of the department • Works on assignments of moderate scope and complexity • Performs a broad range of high-level administrative duties, including: managing complex scheduling and travel arrangements, and coordinating meetings. • Organize weekly/bi-weekly/monthly team member syncs, create and distribute meeting agendas, transcribe meeting minutes, and advise on the status of action items.• Creation and maintains the departmental intra website via… Show more • Manages strategic operations of the department • Works on assignments of moderate scope and complexity • Performs a broad range of high-level administrative duties, including: managing complex scheduling and travel arrangements, and coordinating meetings. • Organize weekly/bi-weekly/monthly team member syncs, create and distribute meeting agendas, transcribe meeting minutes, and advise on the status of action items.• Creation and maintains the departmental intra website via Sharepoint/Connect.• Organize and moderates departmental Town Halls, and upload documents and recordings to departmental website.• End-to-end event planning and management: from venue sourcing, coordinating of all details, and execution • Creates, edits, documents, and tracks a wide range of documents and prepares reports • Undertakes administrative and special projects; and conducts data analysis (OneSream, Salesforce, Confluence, Sharepoint, Aha, etc.) • Manages the department budget preparation and tracking • Onboard executive team leaders within the department.• A corporate champion of our corporate culture and a good communicator • Demonstrates emotional intelligence • Back-up of other Executive Assistants as needed Show less

Arlington, Va

• Manages the day-to-day administrative tasks including heavy active calendar management, composing and preparing confidential correspondences, arranging complex and detailed travel itineraries, and compiling documents for travel-related meetings.• Coordinate frequent domestic travel arrangements including flights, ground transportation, and hotel accommodations.• Organize weekly/bi-weekly/monthly team member syncs, create and distribute meeting agendas, transcribe meeting minutes, and… Show more • Manages the day-to-day administrative tasks including heavy active calendar management, composing and preparing confidential correspondences, arranging complex and detailed travel itineraries, and compiling documents for travel-related meetings.• Coordinate frequent domestic travel arrangements including flights, ground transportation, and hotel accommodations.• Organize weekly/bi-weekly/monthly team member syncs, create and distribute meeting agendas, transcribe meeting minutes, and advise on the status of action items.• Coordinate off-site multi-day meetings and conferences with hotels that include meeting space, room blocks, food and beverage contracts, team building activities and AV equipment set-up.• Process purchase orders, vendor invoices, contracts and reconcile expense reimbursements. Show less

Washington D.C. Metro Area

• Handled a broad variety of administrative tasks including managing an extremely active calendar, composing and preparing confidential correspondences; arranging complex and detailed travel plans, itineraries, and meeting agendas; and compiling documents for travel-related meetings.• Coordinated frequent domestic travel arrangements including flights, ground transportation, hotel accommodations, arrange tour site visits of local associations, speaking engagements, national conferences… Show more • Handled a broad variety of administrative tasks including managing an extremely active calendar, composing and preparing confidential correspondences; arranging complex and detailed travel plans, itineraries, and meeting agendas; and compiling documents for travel-related meetings.• Coordinated frequent domestic travel arrangements including flights, ground transportation, hotel accommodations, arrange tour site visits of local associations, speaking engagements, national conferences, press media junkets, and office party functions.• Organized weekly/bi-weekly/monthly team member syncs, create and distribute meeting agendas, transcribe meeting minutes, and advise on the status of action items.• Coordinated off-site multi-day meetings with hotels that include meeting space, room blocks, food and beverage contracts, and AV equipment set-up.• Reconciled expense reimbursements via Tallie and approve staff timesheets.• As liaison to the National Board of Directors, provide confidential administrative support during the CEO Executive Search, oversee quarterly in-person board of director meetings, board of directors intranet pages, arrange board travel, transcribe meeting minutes for the Executive, Governance and CEO. Advisory Council Committees as well as support the auditing process Show less

National Harbor, Md

Provided executive support to the President/Chief Executive Officer in addition to the Chief of Staff, Chief Technology Officer, Chief Strategy Officer, Chief Legal Officer, and liaison to the Board of Directors. • Handled confidential information in a professional and discreet manner.• Manage extensive daily calendar management. • Coordinate frequent international and domestic travel arrangements including flights, ground transportation, hotel accommodations, passports, and… Show more Provided executive support to the President/Chief Executive Officer in addition to the Chief of Staff, Chief Technology Officer, Chief Strategy Officer, Chief Legal Officer, and liaison to the Board of Directors. • Handled confidential information in a professional and discreet manner.• Manage extensive daily calendar management. • Coordinate frequent international and domestic travel arrangements including flights, ground transportation, hotel accommodations, passports, and visas, and created travel packets. • Organize meetings, quarterly Board of Directors conference calls, weekly/bi-weekly syncs, create and distribute meeting agendas, transcribe meeting minutes, and advise on the status of action items.• Coordinate off-site multi-day meetings with hotels that include meeting space, room blocks, food and beverage contracts and AV equipment set-up.• Compose and type correspondence, memos, presentations, organizational charts, and confidential materials.• Submit and reconcile expense reimbursements via Concur.• Office Manager duties included serving as an account manager for all company devices via Apple, Verizon, T-Mobile, Sprint and AT&T; weekly scheduling for the two company condos (cleaning crews, scheduling sleeping arrangements and vendor requirements); working with vendors; tracking and ordering office supplies. • Serve as the interim HR representative: created manuals, policies, on-board, and off-board hiring procedures, update employee files in a consistent format, job descriptions, job postings, screen candidates, and schedule interviews Show less

Washington Dc

Provided executive support for several Senior Level Executives that included the Chief Client Officer, President of Global Marketing, Senior Vice President of Sales Operations, and Senior Vice President of Global Sales.• Handled extensive calendar management.• Coordinated point-to-point domestic and international travel needs (car service/taxi, flight/rail, hotel, passport/Visa) with a travel agency as well as provided hard/soft copy of travel packet.• Submit and reconcile… Show more Provided executive support for several Senior Level Executives that included the Chief Client Officer, President of Global Marketing, Senior Vice President of Sales Operations, and Senior Vice President of Global Sales.• Handled extensive calendar management.• Coordinated point-to-point domestic and international travel needs (car service/taxi, flight/rail, hotel, passport/Visa) with a travel agency as well as provided hard/soft copy of travel packet.• Submit and reconcile American Express expense reimbursement via PeopleSoft. Approve vendor invoices and expense reports for approximately 35 people. • General administrative support included escorting guests, answering telephone lines, fielding calls to the appropriate person/department, and order/set-up/clean-up of meals for meetings.• Coordinated Off-Site multi-day meetings with local hotels that include meeting space, room blocks, food and beverage contracts and AV equipment set-up.• Organized both new and recurring meetings and events, executive briefings; quarterly conference calls, monthly operational reviews; monthly/weekly syncs, created and distributed agendas and meeting minutes, and advised on status of the action items.• Handling confidential information in a professional and discreet manner.• Member of the Events Committee for company–wide events such as Blood Drives, School Supply Drives, Take your Child to Work Day, Halloween, Trivia nights, sporting events, ice-cream socials, toy drives and coat drives. Show less

Provided administrative support for the International Director who is also Legal Counsel, two Managing Directors, a Senior Vice President, and a Vice President. • Created high-level PowerPoint presentations, market surveys, building tours, location maps using CoStar, Google Earth and MapPoint; and external marketing flyers and used to pitch and win local and national business.• Coordination of domestic and international travel arrangements including multi-leg travel, Amtrak, car… Show more Provided administrative support for the International Director who is also Legal Counsel, two Managing Directors, a Senior Vice President, and a Vice President. • Created high-level PowerPoint presentations, market surveys, building tours, location maps using CoStar, Google Earth and MapPoint; and external marketing flyers and used to pitch and win local and national business.• Coordination of domestic and international travel arrangements including multi-leg travel, Amtrak, car rentals, and car service.• Reconciled complex expenses in PeopleSoft. • Maintained the national Law Firm Group’s marketing materials as well as coordinated their quarterly conference calls and annual conferences, internal meetings, and maintained heavy day-to-day calendars. • Prepared Lease Abstracts, Letters of Intent, and Request for Proposals and convert scanned documents into working text files, incorporating editorial comments into text, comparing and merging legal documents, formatting detailed statistical tables, and placing text, and graphs within documents. Show less

• Coordinated domestic and international travel arrangements including multi-leg travel, Amtrak, car rentals and car service.• Scheduled meetings, conferences and maintained heavy day to day calendar using MS Outlook.• Analyzed and reconciled expense reports for Director and 8 Managers.• Managed the submission of time/attendance tracking for 150+ people using AE corporate Intranet Time Management system.• Maintained confidential personnel reports.• Created presentations… Show more • Coordinated domestic and international travel arrangements including multi-leg travel, Amtrak, car rentals and car service.• Scheduled meetings, conferences and maintained heavy day to day calendar using MS Outlook.• Analyzed and reconciled expense reports for Director and 8 Managers.• Managed the submission of time/attendance tracking for 150+ people using AE corporate Intranet Time Management system.• Maintained confidential personnel reports.• Created presentations needed for senior management and quarterly Town Hall calls. Show less

• Scheduled meetings and maintained heavy day to day calendar using MS Outlook.• Coordinated domestic and international travel arrangements including multi-leg travel, car rentals and car service.• Coordinated for catered weekly business luncheons.• Accept and reject time entries, making manual adjustments, forecasting hours, filing, shredding, contacting employee and managers of time coding errors and running the helpdesk to provide support on time reporting.• Provided verbal… Show more • Scheduled meetings and maintained heavy day to day calendar using MS Outlook.• Coordinated domestic and international travel arrangements including multi-leg travel, car rentals and car service.• Coordinated for catered weekly business luncheons.• Accept and reject time entries, making manual adjustments, forecasting hours, filing, shredding, contacting employee and managers of time coding errors and running the helpdesk to provide support on time reporting.• Provided verbal and written correspondence to collection agencies to resolve past due accounts. Show less

• Composed monthly bookkeeping reports consisting of vacation schedules, expense reporting, time sheets, and loss prevention (records hours worked, injuries, and Osha occurrences). • Created correspondences, maintained Vendor Certificates, processed purchase orders for promotional items, service awards, business cards, and stationary, creating computerized forms, and established new phone lines and voice mail boxes for new hires.

Teamed with the Retail Investment Center (RIC)'s technical support group to develop and design the Brokerage BETA and Fulfillment consolidation with RIC's Einstein's computer system per recommendation from Brokerage Supervisors, Team Leaders, and fellow teammates.• Trained new hires as well as provided assistance to seasoned teammates.EXECUTIVE ADMINISTRATIVE SUPPORT to the Vice President of Quality Assurance and Client Relations, as well as Quality Assurance and Brokerage Client… Show more Teamed with the Retail Investment Center (RIC)'s technical support group to develop and design the Brokerage BETA and Fulfillment consolidation with RIC's Einstein's computer system per recommendation from Brokerage Supervisors, Team Leaders, and fellow teammates.• Trained new hires as well as provided assistance to seasoned teammates.EXECUTIVE ADMINISTRATIVE SUPPORT to the Vice President of Quality Assurance and Client Relations, as well as Quality Assurance and Brokerage Client Relations teams.• Answered telephones, composed written and verbal correspondences, scheduled meetings, bridged conference calls, made domestic travel arrangements, prepared expense reports, maintained personnel files, processed payroll, and reordered office supplies.• Coordinated business out of town functions and supervised the call center in Philadelphia during the CoreStates merger.• Designed and implemented Career Development Plan for 70 teammates to provide direction and information beyond the Client Relations level.• Implemented the Awards Program to increase teammate morale and to foster employee retention. Created new hire welcome packets. Show less

Education record

Education record