John Rodriguez Email & Phone Number

Dearborn, Mi, Us

Dearborn, Michigan, United States

As a Sales Coach at Ford Credit, I play a key role in revamping our sales organization and consulting framework. Collaborating with external consultants, I contributed to the establishment and implementation of a Trusted Advisor performance consulting framework. Additionally, I facilitate large group training sessions for North America's in-market sales teams who oversee the management of Ford Dealership wholesale relationships for over 2900 Ford dealerships. My responsibilities include developing evaluation metrics, fostering managerial collaboration, identifying consulting leaders, and establishing sales processes. My primary objective is to coach and mentor the personal and professional development of over 150 national sales personnel.

Dearborn, Michigan, United States

As a Product Owner at Ford Credit, I spearheaded the introduction of an innovative eCommerce transactional taxes and fees quoting service, enabling online Ford vehicle purchases. The taxes and fees service also enabled Ford’s end-to-end eCommerce journey – a first in the industry. In partnership with RouteOne and internal cross-departmental collaboration, I played a pivotal role in the creation and launch of a "Reservation" system, enabling customers to reserve and purchase electric vehicles online. I oversaw the development and launch of features such as Cart & Checkout journey, and credit application & decision integration features. I was responsible for developing a group of Business Analysts while contributing to the project from its ideation phase, enabling a successful full end-to-end launch. The platform allows customers to shop, and purchase vehicles, F&I products, and complete their financing online.

Dearborn, Michigan, United States

As a Business Analyst at Ford Credit, I assisted the eCommerce Product Owner in managing the performance and development of Ford's proprietary finance calculators. My responsibilities included research, collecting data, testing, and managing a comprehensive database of vehicle taxes and fees for all 50 states. I also played a key role in gathering business requirements for Ford Credit's proprietary finance programs, formulas, APIs, and enterprise architecture. The culmination of this research, testing, and database management contributed to the successful enablement of a full end-to-end eCommerce journey.

Greater Seattle Area

As a Business Development Manager in Ford Credit's sales organization, I cumulatively oversaw 100+ dealership wholesale financing relationships across multiple US markets, resulting in the acquisition and retention of accounts totaling over $400 million. Additionally, I successfully identified and pursued opportunities for acquiring Capital Loans, Revolving Lines of Credit, Construction Loans, and Mortgage Loans. I was responsible for building and maintaining relationships while growing market share in my territories.

Greater Nashville Area

• Ford Credit's "Leadership Development Program" is a fast paced training and development program. I had the opportunity to gain experience in multiple Business Center functions including; Customer Service, High Risk Loss Prevention, Consumer Loan Origination and Dealership Wholesale Financing. Focus areas were risk mitigation, credit/financial analysis, dealership accounting, performance consulting, relationship management and sales. I gained a strong understandings of the auto finance and auto manufacturing industries.

Multiple

Maintain positive relationships and built rapport with every customer. Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds. Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips. Receive and count daily inventories of cash, drafts, and travelers' checks. Prepare and verify cashier's checks. Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions. Order sufficient amounts of cash for banking days, replenish ATM machine, and sort all deposit/withdrawal slips.

Golden, Colorado

Assist with planning, coordination, and execution of key sponsorship programs at National Conventions/Conferences and local communities to help drive and promote a positive image of the MillerCoors community investment platform. Review and asses current MillerCoors community investment strategies/programs and objectively prepare recommendations for change and/or adjustments as needed. Assist in the review and integration of corporate social responsibility programs to expand knowledge and understanding of CSI, including finalization of departmental strategy. Help develop an annual corporate image survey to establish base line perception within key audiences. Assist and supported multicultural relations managers and team members in facilitating calls, meetings, and logistics for proper planning and execution of planned programs and initiatives.

Houston, Texas

Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. Reach specified monthly budget of collections and build account receivable. Locate and notify customers of delinquent accounts by mail or telephone to solicit payment.Persuade customers to pay amounts due on credit accounts, damage claims, or non-payable checks, or to return merchandise. Locate and monitor overdue accounts, using computers and a variety of automated systems. Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.