Jordan Santucci Email & Phone Number

Clearwater, Florida, United States

Builds, sustains, and leverages relationships with the business users while gathering, validating, and approving requirements to establish a comfort level in managing relationships and understanding business needs and assurance that a quality result will be delivered.Develop and execute a work plan obtaining authorized resources to ensure all activities are performed.Manage relationships with the business contacts. Ensure that customer satisfaction is in line with the set targets. Assess accurately business needs and judge how far they can be successfully aligned with the solutions in place.

Orlando, Florida, United States

Arranged table placement and decor for large events serving more than 150 people at once.Carried out food and served to guests in an efficient and polite manner.Performed all duties connected with breakdown of service and cleaning tasks.Maintained high levels of food and safety standards at all times.

Orlando, Florida, United States

coordinated with internal departments to maximize operational efficiency across production and administrative areas. Established and enforced clear goals to keep employees working collaboratively. Plan and execute daily plans to make sure deliveries get delivered on time. Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.

Orlando, Florida, United States

Advised guests and customers on food and beverage choices by using excellent knowledge of menu items.Build strong rapport with returning guests through friendly and professional service as willingness to accommodate special requests.Success multitasking while remaining professional and courteous in fast-paced environments.Took orders in a timely, professional, and friendly manner and later delivered orders to customers.

Orlando, Fl,

Assist head manager with administrative and operational support.Analyze sales forecast and models to determine associates that will beneeded on a day to day basis.Conduct research and analyze weather and traffic forecast to determine whichroutes will allow for a higher possibility of on-time deliveries.Use various computer program interfaces to assign incoming orders andensure deliveries are made on time.

Orlando, Florida Area

• Managed customer calls effectively and efficiently in a complex, fast-paced, and challenging call center environment in a high-volume of outbound customer calls. • Responded to all customer inquires thoroughly and professionally. • Entered date promptly and efficiently with a 100% accuracy rate. • Built strong client relationships and provided high value-adding services.

Orlando Area, Florida

Promote Starwood Sheraton Hotels & Resorts through arranging tours for qualified potential timeshare purchasers.Present and arrange Sheraton timeshare tour promotion to qualified guests at various contracted locations on a daily. Provide an concierge service for contracted locations, including giving directions, maintaining updated information on local area attractions and special events, and maintaining a courteous, professional image to guests as a team member of resort.

Winter Park, Fl.

* Currently in Management Training Program* Represent clients who are leaders among skincare & cosmetics, health & wellness, household, gourmet food, and entertaining industries. * Create brand awareness and exposure for these clients locally, as well as on a national level. * Employ direct marketing, utilizing our strategic alliance with consumer product giants such as Costco and Sam's Club, to increase revenue and product awareness for the 20+ premium products we represent.* Conducted the interviewing, hiring, training, and performance evaluation of new marketing representatives to prepare them for success in the field.(Promoted from Marketing Representative in October)

• Market and sell 50/50 raffle tickets to raise awareness for the Orlando Magic Youth Foundation during all season home games. • Received recognition for being Top Sales Recipient

Fort Lauderdale, Fl

• Administered and helped maintained and updated the Institute’s website to promote upcoming events• Organized and operated the Institute’s social media outlets Via Facebook and Twitter

Sunrise, Fl

• Provided in-store and over the phone customer service including cash register.• Selection of store merchandise and inquiries • Received, sorted and stocked incoming inventory• Shipped and sending out merchandise to other Burberry Stores.• Designed and organized new visual displays• Trained new sales associates

Bachelor Of Arts (Ba), Interdisciplinary Studies

Associate Of Arts (A.A.)