Responsible for providing exceptional hospitality to all Premium Suite holders and single game renters for all events hosted at Raymond James Stadium.

Responsible for overall operations at the 5 bed Safe House for exploited girls ages 12-17 years of age.Implement, oversee, and monitor program services provided to residents and facility maintenance to include managing physical environment, upkeep and repairs. Communicates with staff, case managers, doctors, and resident’s support system to ensure all resident’s needs are being met. Planned outings and activities that will allow for social, educational, or mental development… Show more Responsible for overall operations at the 5 bed Safe House for exploited girls ages 12-17 years of age.Implement, oversee, and monitor program services provided to residents and facility maintenance to include managing physical environment, upkeep and repairs. Communicates with staff, case managers, doctors, and resident’s support system to ensure all resident’s needs are being met. Planned outings and activities that will allow for social, educational, or mental development. Built and maintained relationships with residents, families, community partners, local task forces, and Redefining Refuge Board of Directors. Some Responsibilities included but were not limited to: managed multiple projects and deadlines simultaneously, arranged and lead weekly conference calls and meetings between staff, youth, and their respected parties, managed emergency situations, maintained a constant oversight of the residents and promoted confidentiality in compliance with DCF, Completed internal audits, scheduled appointments and meetings, managed organizations calendar, created employee schedules, coordinated travel arrangements, answered calls and delivered messages, completed monthly progress notes, resident census, allowance census, life skill census, and allowance distribution, assisted in budgeting and planning outings or community service, coordinated house and office supplies, managed BB buck reward program, managed inventory of resource closet, prepared weekly expense reports, created new documents, filing, implemented new procedures, trained new employees, ensuring house is in compliance with DCF standards, completed resident event and activity log on monthly basis and filed in appropriate binder, emailed psychotropic medication log to Eckerd every month, established and maintained professional relationships with community partners, and collaborated with Executive Director to participate in community outreach-presentations, events, club outreach. Show less

-Provide day to day trauma informed care for residents.-Oversee and monitor program services.-Build relationships and trust with traumatized and disenfranchised young women ages 12-17.-Maintain case history records and prepare reports.-Provide mediation and conflict resolution as appropriate, to address all conflict and safety concerns in the space. -Document all meetings and progress on case management notes of resident's activities and maintain resident's records.-Set… Show more -Provide day to day trauma informed care for residents.-Oversee and monitor program services.-Build relationships and trust with traumatized and disenfranchised young women ages 12-17.-Maintain case history records and prepare reports.-Provide mediation and conflict resolution as appropriate, to address all conflict and safety concerns in the space. -Document all meetings and progress on case management notes of resident's activities and maintain resident's records.-Set and contribute to a safe, dignified, orderly atmosphere by enforcing program policies and procedures. Show less

Cash handling operationsStrategic planningTime managementTeamworkPremium Guest ServicePromotional marketingClientele growth/maintaining relationshipsFood preparation/handling