Justin Terry Email and Phone Number

 Responsible for processing drop shipment Purchase Orders to meet SLA and accuracy guidelines, maintain updated ETAs on all open orders in SAP, and provide sales support as needed. Process assigned suppliers hardware, software and subscription/license purchases, orders and returns. Monitor sales pipeline, working directly with the Supplier Business Manager. Manage Open Orders to ensure timely shipment and invoicing. Clean parked/blocked invoices.

 Produced key organizational metrics in daily/monthly/quarterly reports to support organizational and team goals.  Generated a reliable system to report and analyze the Voice of the Customer through survey results. Managed team task management software to assist in team’s work, projects, and tasks online. Fashioned efficiencies and engineered visibility in the New Business Enrollment System.  Researched and compiled competitive data around request for proposals and close ratios by product line.  Presented to Senior Executives on accomplishments and shared opportunities for improvements.

 Responsible for developing work schedules for technicians, provided pest inspections and proposals to homeowners. Sold and serviced over 250 new accounts to technicians’ routes, each account averaging a $480 contract value. Demonstrated exemplary sales and communication skills in becoming the top ranked sales representative.  Recruited and enhanced the new hire orientation experience by assisting in training and shadowing.

 Served as a peer leader in marketing the Career Center’s resources and opportunities. Assisted with development and enhancement of student resumes and cover letters to boost job marketability. Interacted with employers in connecting students with future job and internship opportunities.

 Enhanced student learning by facilitating weekly peer group study sessions for courses that are historically difficult. Planned and led three weekly meetings tutoring 6-7 students on lecture material, important concepts and develop strategies for studying. Aided students in reinforcing knowledge from class lectures by integrating “how to learn” with “what to learn.”